JOANN Fabric and Crafts

Didn't apply my coupons (that were valid) and stole 15 bucks from me, didn't make a fuss since there was a line but definitely recommend going to Renton or Tukwilla instead
Mar 12th, 2024

Clean, welcoming, polite staff but kinda lacking in everything from number of products to staff.
Mar 12th, 2024

Ive been trying to contact Joann Fabric for weeks requesting they update their hours on Joanns website and Google but they still havent done so. Their real hours Monday-Sat are: 10am-7pm
Mar 4th, 2024

Very good store
Feb 29th, 2024

100% agree with latest one star review. And I can vouch I walked out because of direct communication with the manager on duty at the fabric counter. The lady working under her was several times as professional, by the way. Their fabric shelves are appropriately named disheveled. They had several fabrics in the wrong section of 70% off, when they were 25% off. The employee helping me asked her manager if she would honor the 70% off since it was in the wrong location and she said yes. Since they were busy the same manager began cutting it for me and the employee told her I was the one they had discussed 70% off. Before totally finishing she found its actual price (which had already been found and still agreed to do the 70% off since it was in the wrong place), but because she found the price herself, she would not honor what she agreed to. I asked if she wouldnt be honoring it and she said No, wasting my time completely. I left then went back to let her know that going back on what she agreed to was unprofessional. She gaslighted me and said Thank you. I said Thats not an answer. She said Thank you again, as a tort back, so I simply responded again Its still not an answer, and began to walk away. So she took that moment to yell, Youre not my mother! I walked back and said Seriously? What is your name. Ill be contacting corporate. To which she said That doesnt matter. So, if it in fact doesnt matter that customers and the organization of the store can be mistreated all the way to the manager, the state of this Joanns is fully explained. I agree that the Michaels is lovely and respectful, so obviously Ill go there since its around the corner, literally. As for the corporate call they were closed for the day but Ill be trying again soon.
Mar 23rd, 2024