Nexus Youth and Families

Runaway endangered teen shelter doesn't call back or call police department
Feb 13th, 2022

Avoid coming to the shelter here at all costs. When I stayed, nearly all the food in the house was expired, and no one bothered to go shopping. There were spiders and I woke up with insect bites. Some of the night staff play music or talk LOUDLY in the middle of the night, and it is loud outside (traffic, lawn mowers) so don't expect to sleep very well. Staff abuse their power and make up rules that don't exist and aren't listed anywhere. For example, you can't go outside in the mornings (8-9am) and 2-3 hours before curfew, can't be in the hallway in front of the bedrooms, can't go on walks with other clients, can't whisper. They can make you go to your room whenever, make bedtime early, and not let you downstairs during "breakfast time "(6-9) until they feel like it. Also, some staff take their anger out on the kids. We were reprimanded for walking around the house, going into the kitchen to grab a snack from the counter, and making reasonable requests (eg. making phone calls to parents, asking for laptop). There are staff that are control freaks: very sassy, unreasonable, and talk aggressively("Why are you on your laptop?" "Why are you looking at me like that?" "You need to go to your room NOW"). Be warned that all the rules are at "staff discretion" and getting on a staff's nerves can ruin your stay here. They expect to be treated with respect but will not respect you back no matter how hard you try.
May 2nd, 2021

Doing the good work for the greater good of what needs to be done.
Apr 19th, 2020

Mar 1st, 2020

Dont waste your time here, they cant even schedule a simple appointment! Are you going to trust you or your families mental health when the person at the desk dont even know what they're supposed to be doing? I hope not! Move on and find somewhere else. And it ONLY took you 8 months to come up with this reply? I'll bet it's an automated response too.....
Jan 28th, 2020