Childtime of Yorktown

We loved our experience at Childtime. We had children in the infant and Toddler 1 room and were so thankful for the love and attention given to our children from all the staff. Obvious care for attention and development, great feedback and feeding schedule and behavior. Ive only got positive things to say, and we are sad to be leaving.
Feb 29th, 2024

I was apprehensive about my daughter attending. I couldn't have been more wrong. This place is amazing for developing children specifically social skills and academic learning.
Nov 21st, 2023

We have had quite the experience with Childtime. Our son started going there when he was 4 months old. We felt very comfortable with the teachers and front staff. They were very personable and communicated very well with us throughout the day on how our sons day was going. All good things come to an end though only this time it crashed and burned. One day at the end of march, our son was picked up. When he was brought out of the classroom, there was a nasty bruise from his hairline to the bridge of his nose. The careless director Yvonne, told us that he bumped his head once when waking up from a nap. We quickly took him to his doctor to make sure there was no fractures or further injuries. The doctor was suspicious of their story, as were we. After scheduling a meeting with the director (Yvonne), she proceeded to tell us that corporate reviewed the footage from the classroom and what was documented on the incident report was true. She then began to question us as parent on whether our son just bruises easily. When we requested the footage for our own peace of mind, she refused to give that to us. When we asked who could, she said corporate yet refused to give us any information on who to contact. That is when we decided to get social services involved and the rest is history. Now that our case is closed and all the facts have been gathered by law enforcement and social services, I have felt that it is my duty as a parent to write this review. The lack of staff and training is the downfall of this corporation. Yvonne is a prime example of that. She handled herself unprofessional and shamelessly. None of my children will ever step foot into this daycare again. If you are considering this daycare, I highly suggest to look elsewhere. Do your research and take a look at this place on the Virginia social services website.
Feb 23rd, 2023

Childtime has failed my child not once but twice. As a one year old he was bitten 6 times in a span of 2 months. "Intervention" was happening in the classroom, but my child still came home with bites that either broke the skin or left bruises for weeks. The center is short staffed and unable to provide additional supports. Now as a 2 year old my child is the one biting other children as a learned behavior. Again, the staff is unable to redirect the behavior because there are 24 kids and 2.75 adults. I say this because my child floats between the 1 and 2 year old rooms due to not enough staff for the legal limit. For the amount of money I am paying, the services do not reflect that value. The teachers are underpaid and short staff. This is a big corporation and it is failing its branches. They provide little support or funding. I say funding because if they paid their teachers better I am sure there would not be a shortage. If you can, find a daycare with a smaller class size or who are able to provide additional behavior supports.
Jan 1st, 2023

I have a lot to say about this center. If you are considering this center, look elsewhere. The staff and teachers here are rude and condescending. They have been careless about child injury numerous times. They do not understand that not every child is the same, and that some need extra help or extra understanding. The past year my sister has gone here she did not benefit at all (we only had her enrolled for this long because availability/long waitlists). They discouraged her from coming to her own pre-k graduation and said she would not be able to handle it. How can a childs own teacher discourage them from coming to their own graduation? Its very disheartening. My sister has some development issues (and is receiving help for them) which puts her at a different spot compared to her peers and instead of trying to understand her and work with her the staff gave up on her. I personally feel like there was clear child negligence and after reviewing Child Time on the Virginia Social Services website, there is present reoccurrence of this. This place is not friendly. We would not recommend this place to anyone. I would also like to note, even though Yvonne is not employed here anymore, it is important to share this experience we had with her. We were trying to get an in class evaluation for my sister in order to properly assess her development and receive the services needed. Yvonne blatantly ignored the emails the developmental center had sent her and made it very difficult for my sister to get evaluated. She eventually had gotten evaluation done though the way this was handled was very unprofessional. This further proves that the staff does not care for children who need extra help.
Aug 2nd, 2022