Jiffy Lube Multicare

Terrible place, the service is disastrous, they do not help the customer and they want to do what they say, terrible service
Mar 27th, 2024

Great service! Very personable. 100% recommend.
Mar 21st, 2024

Quick and fast service. Good customer service
Mar 11th, 2024

I work in Fairfax and after making it back to Woodbridge and picking up my dry cleaning I noticed my back left tire was almost completely flat. I made my way over to Jiffy Lube#1070 of Occoquan around 5:30ish and was greeted by assistant manager Mr. Travis Watson. Between him and his employee Mr. Julio, I want say I was in and out of there in the span of a half an hour or less. My tire was patched refilled and I was safely off. I'm indebted to these men , especially because it was almost closing and I know they wanted to go home. I cannot extort the excellent customer service I received high enough, if you should find yourself in a similar situation this is where you go!
Mar 6th, 2024

Stopped by for an oil change at this location. They did the regular deal of recommending things the vehicle needed. They said my brake fluid was bad and it needed a flush. 25 minutes go by. The manager comes in, avoids talking to me. I can hear him frustrated about ordering parts; but didnt know that it was for my car. One employee brings me to the bay to tell me they broke the brake line on one side and its now leaking and I need a new caliper. The manager now talks to me and explains a completely different scenario. Then goes on to run his mouth about things that were completely irrelevant. That it was already leaking when they got the tire off. He then proceeds to draw a childish picture of how brakes work. They quote me over $900 for a new caliper, rear brakes and rotors. I knew that was ridiculous when it flew out his mouth. Took the car to a different shop and got the job dont for $500 less. The different shop then tells me the caliper was not the problem at all. The rear axle seal was leaking. So I would have replaced it for no reason and still wouldve had to replace the axle seal. Female employee was very personable and helped us out. Seems like the manager isnt qualified to run this place or experienced enough as a mechanic. Lots of drive in shops. Dont pick this one.
Feb 26th, 2024