Verizon
-
13020 Worth Ave
Woodbridge, Virginia 22192 - (800) 880-1077
- Website
Hours
Chamber Rating
-
Grace Matias
Apr 2nd, 2024 -
Karanpreet Takhar
Sofian gave us GREAT customer service. Very attentive and we will come back to this Verizon store for all our phone and internet needs. Thanks Sofian.
Apr 2nd, 2024 -
Michael Hong
Does not have home internet service despite what the Verizon website says.
Mar 6th, 2024 -
Linda Smith
What's up with Verizon and the lack of customer service? At least the rep at the Woodbridge VA location told me it would be a 90 minute wait. I left went to Costco and bought a new phone in LESS than 30 minutes!
Feb 9th, 2024 -
Lisa McIntosh
Had to make 3 separate trips to trade in 4 phones. The store did not have the phones in stock so they were shipped to us. We did all the work of setting them up. We purchased 4 new cases, 4 new screens, and 4 power boxes along with 4 new phones. We were told to bring the old phones back for trade-in and that they would put the screen protectors on the new phones shipped to us. However, we came in and were told it would cost an additional $49.00. Ive been with Verizon for over 20 years. Thinking well go elsewhere after this poor experience. Customer service is dead. Loyalty to a business means nothing these days. Jossue, the Verizon representative seemed put out and disgruntled from the moment we walked in the door. Extremely disappointed with this experience.
Feb 8th, 2024
About
Verizon
Visit our store at Woodbridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Products
- FIOS
- Business cell phones
- Business mobile hotspots
- Business tablets
- Business laptops
Services
- Mobile plans
- Wireless Internet plans
- Voice plans
- Fios Internet plans
Brands
- Apple
- Samsung
- Motorola
- Kyocera
- TCL
Languages
- English
- Spanish
Questions & Answers
Q What is the phone number for Verizon?
A The phone number for Verizon is: (800) 880-1077.
Q Where is Verizon located?
A Verizon is located at 13020 Worth Ave, Woodbridge, Virginia 22192
Q What is the internet address for Verizon?
A The website (URL) for Verizon is: https://www.verizon.com/stores/details/virginia/woodbridge/potomac-mills-202658/?CMP=seo_b_x_vz_oth_ot_2022_08_website
Q How big is Verizon?
A Verizon employs approximately 20+ people.
Q What days are Verizon open?
A Verizon is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 5:00 PM
Q How is Verizon rated?
A Verizon has a 3.6 Star Rating from 471 reviewers.
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Ratings and Reviews
Verizon
Overall Rating
Overall Rating
( 471 Reviews )Grace Matias on Google
Karanpreet Takhar on Google
Sofian gave us GREAT customer service. Very attentive and we will come back to this Verizon store for all our phone and internet needs. Thanks Sofian.
Michael Hong on Google
Does not have home internet service despite what the Verizon website says.
Linda Smith on Google
What's up with Verizon and the lack of customer service? At least the rep at the Woodbridge VA location told me it would be a 90 minute wait. I left went to Costco and bought a new phone in LESS than 30 minutes!
Lisa McIntosh on Google
Had to make 3 separate trips to trade in 4 phones. The store did not have the phones in stock so they were shipped to us. We did all the work of setting them up. We purchased 4 new cases, 4 new screens, and 4 power boxes along with 4 new phones. We were told to bring the old phones back for trade-in and that they would put the screen protectors on the new phones shipped to us. However, we came in and were told it would cost an additional $49.00. Ive been with Verizon for over 20 years. Thinking well go elsewhere after this poor experience. Customer service is dead. Loyalty to a business means nothing these days. Jossue, the Verizon representative seemed put out and disgruntled from the moment we walked in the door. Extremely disappointed with this experience.
Overall Rating
Overall Rating
( 471 Reviews )Write a Review
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