Winchester Imaging

No good reason why I should choose to go with the other side...
Mar 4th, 2024

I have been meaning to do a review for months not only for the facility but for a spefic employee Regina Keller. She is the most loving, compassionate, professional person I've ever had the pleasure to meet. She knows her job & I believe works at the hospital as well in addition to Winchester Imaging on weekends & maybe evenings. had another MRI on Sunday & was so overjoyed she was working. I asked her a while back for her suoervisor's e-mail there & lost it again but her co-worker told me to do a Google Review & her supervisor would see it. It's the best facility I've ever gone to. The emoyees are all kind, deal with so.many people & I've observed their interactions are the same with everyone pleasant, caring & professional. I hope you can reward Regina specifically for me, She deserves special recognition & other employees need a job well done thank you. I am afraid of tests but going here is a pleasure. Great facility. I tell everyone hiw great my experiences were.
Feb 27th, 2024

Scheduling was easy, wait time minimal and everyone was very kind and efficient. The technician explained everything that was going to. I especially appreciated Angie helping make sure I had the necessary paperwork.
Jan 2nd, 2024

I had to have a CT scan at the Trex Center and the people there were amazing. So kind and helpful. The facilities were very comforting and spotless. Kudos to them.
Sep 20th, 2023

I work in a job that relies on reviews for money and for services. I dont leave bad reviews hardly ever but when I feel someone deserves a good review - I am going to do so. I have only been to Winchester Imaging once and was very impressed with the immediate help that I was greeted with at the front MRI area. I was in the wrong room (I was supposed to be in the ultrasound room) but I was impressed with the positivity and guidance I was given anyway. I only walked down one hallway on the first floor and was told twice where I needed to go by different people and what room I needed to be in with a smile. I was not ignored or expected to just figure it out. Once I was actually in the right room, I waited with one person in front of me. Stephanie understands customer service and told me she needed a second before helping me not even a minute later. I feel that if a customer is waiting and there is clearly a patient/customer waiting - whether you are the person who is supposed to be helping them or not, that person should still be greeted and/or acknowledged - not every one has that. Stephanie was positive and smiled even though she works in a doctors office with Im sure a lot of negativity she has to deal with everyday. She reassured me my information will not be shared without my permission. I also noticed that every patient in the waiting room was greeted so kindly and patiently almost as if they were friends. My sonographers name was Stephanie as well and she was just as amazing!
Jun 12th, 2023