KeyMe Locksmiths

Do not call them if you need a locksmith please for your own sake call someone local it is just a call center and they are going to do the same thing
Jan 15th, 2024

this isnt a business its just a kiosk with no staff and it told me my key would be $300. a real shop would charge $10 for this lol
Dec 24th, 2023

Called and got charged $150 and was told it would be 30-60 mins. After 45 mins I called and the technician had canceled the request and KeyMe never let me know. They stranded me without warning and I wouldnt pay 2 cents for their services. At least have the professionalism to follow up with your customers as you said you would, especially within a service that people need under emergency
Sep 10th, 2023

What a ridiculous, unprofessional experience. I searched online and found a "location" listed in the Apple Blossom Mall in Winchester, VA, while visiting. The website page for that location includes a text box that says "Store Hours," and "Sunday - 12 PM - 6 PM." I made a special trip and went to the designated location in the mall. No store. I called the local number listed on the page, only to find myself connected to a national service center. The (friendly) rep apologized and said that (Surprise!) there's no physical location there, despite the "Store Hours" listing. He told me to look for a key-making kiosk. I searched the entire area, seeing all the reported "landmarks." Again, nothing. No store, no kiosk. Perhaps KeyMe provides excellent lockout services; I can't say. But their deceptive and inaccurate web page led me to search for facilities that apparently don't exist. Leaving aside the lack of professionalism, this business committed the unpardonable sin of wasting my TIME. I can't speak for others, but this was my first and last experience with KeyMe. Buyer beware.
Jan 26th, 2023

Cant even get past their automated system
Dec 30th, 2022