CVS

Courtney in the pharmacy was very helpful with a prescription need, thank you again.
Feb 23rd, 2024

I came to this pharmacy location by accident to pick up prescriptions that my doctor had sent to a different location. I was in line behind someone from the hospital who had come over to pick up prescriptions. He was extremely rude, cussing out the pharmacy tech bc they didnt have his prescription yet. I suspect that this is a very common occurrence because they are right across from the hospital, and that these pharmacy technicians have a more difficult job than most. The calm, courteous way in which the employees handled the situation really impressed me. They were very kind when they were looking for my prescriptions in their system and directed me which location to go to.
Feb 11th, 2024

Courtney/manager of the Pharmacy is the rudest, unprofessional person l've ever spoken to, who then hung up on me after threatening me. Over a doctor's override for a replacement of 14 pills that accidentally fell in a wet sink. I have CANCER with not alot of time. Karma is ugly, Courtney. I will try moving all my prescriptions ASAP! After that I will not stop there, I would never ever be a CVS consumer again!! Amherst Street. If l could have given zero stars, l would have. If anyone has corporate numbers to file grievances, l would appreciate it.
Dec 18th, 2023

Everyone was so kind to help me find the correct wrist brace. The cashier and manager working 12-5-2023 at 11:30am. Thank you!!
Nov 19th, 2023

Only go bc its convenient. They have had some really nice ppl in the Pharmacy in the past, but seems like there is a high turnover. I made a very unintentional mistake during checkout and Amelie was so mad bc she had to call a manager to fix it. They had computer and register issues like they always do and a long line. Amelie scolded me, then a nosy tech in the back (I think her name was Courtney) asked what was wrong, and then they both proceeded to talk about me. I was only approx 8 feet away and heard what they said so I loudly said to both "I made a mistake, but it doesn't help that it's chaotic in here". Both ladies maybe should learn to not talk about customers in front of the customers. Its unprofessional.
Oct 18th, 2023