Diamond Tax Services, LLC

They are completely incompetent.
Aug 12th, 2022

I needed to have my taxes done for 2021 & just moved here a year ago.  A neighbor recommended Diamond Tax Service on Monticello Ave.  I called to make an appointment & was told that I could just drop my taxes  but I said I wanted to meet someone in person for the first time & was told to ask for Cathy (I think she is the owner) & when I ask about the charge she said it started at $125 depending on how many forms she needed to use. I explained that I was retired & lived alone & didn't have much of anything to claim.  Made an appointment with Cathy the following week & when I arrived a gentleman approach me & said he would be doing my taxes.  I was disappointed that she didn't know me but she felt it was okay to pass me along to someone else!  Come to find out he has only been there 2 wks. & he seemed a little uncomfortable . I'm thinking it's a simple return! We were done very quickly.  He told me almost everything I ask about wasn't a deduction.  I left feeling uneasy about my taxes.  I called back 10 days later to find out if my taxes were done since no one contacted me & the receptionist said yes & I needed to come in & sign.  When I asked how much she said $215!  Needless to say I was shockedbecause it cost me less in California & there I had more to claim.  My return was only $225 & I have to give it to them!!I will never use them again because they are a bait & switch company.   I'm 77 years old & they should be ashamed taking advantage of the elderly.l
Mar 15th, 2022

Oct 24th, 2021

Sep 9th, 2021

Great team! Personable and knowledgeable. They worked hard, asked the right questions, and optimized our individual and business taxes. We saved a lot of money in the process.
Jul 19th, 2021