Chamber of Commerce

      Ferguson Bath, Kitchen & Lighting Gallery

      ( 55 Reviews )

      Ferguson Bath, Kitchen & Lighting Gallery
      • 6540 Mooretown Rd Ste B
        Williamsburg, VA 23188
      •   757-220-0200
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      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (55 reviews)
      32
      11
      5
      2
      5
      Read Our 55 Reviews

      Chamber Rating

      4.1 - (55 reviews)
      32
      11
      5
      2
      5
      › ‹
      • Rich Wilkins

        Very helpful, friendly staff.
        Mar 28th, 2024

      • Jeff Weaver


        Feb 19th, 2024

      • The Chandlers

        Has plumbing supplies. Clean store. Nice people. One of the small ones. Is good
        Jan 29th, 2024

      • Christopher Dubea

        Unfortunately my builder has directed my wife and I to Ferguson. I do dearly love being treated poorly by their people while they charge a premium for the products they sell. We live 3 hours out of town and had an appointment scheduled for Friday at 10. At 9:15, after being in stupid I-95 traffic for over 2 hours they call to say we're going to have to reschedule the appointment. Um, no, you need to figure something out. We get there and are told after a bit of terse conversation that they are bringing someone in from another store to help us. Only problem is that will take 30-45 minutes. Wow, what great customer appreciation. So we finally are talking to the salesperson, and all of the prices we are seeing are list prices. What's the contractor discount on these? Oh, these are final prices... We will definitely be shopping our order around and will use the vendor who has the lowest prices. I will not reward Ferguson's bad customer behavior by writing them a check for anything over our allowable from the builder. Stay away from these clowns if you can Update: So a year later and a house built, and frankly it got worse. Our contact was unhelpful and effectively refused to provide order statuses and such throughout the process. I still have NO IDEA what Ferguson charged me for anything. Compound that with wrong items being sent out to the jobsite, appliances damaged beyond repair being sent out to the jobsite and it was a complete debacle. I provided spreadsheets to our contact with links to the products we wanted. And yet an incorrect bathroom fan, hand shower unit and toilet were sent out to the job where they were installed. We still haven't gotten the vent and hand unit replaced. I have no earthly idea how these people are still in business based upon our experience with them. If I could I 'd give then zero stars....
        Jan 9th, 2024

      • Daniel Chaparro


        Sep 29th, 2023

      Read Our 55 Reviews

      About
      Ferguson Bath, Kitchen & Lighting Gallery

      Ferguson Bath, Kitchen & Lighting Gallery is located at 6540 Mooretown Rd Ste B in Williamsburg, Virginia 23188. Ferguson Bath, Kitchen & Lighting Gallery can be contacted via phone at 757-220-0200 for pricing, hours and directions.

      Contact Info

      •   757-220-0200

      Questions & Answers

      Q What is the phone number for Ferguson Bath, Kitchen & Lighting Gallery?

      A The phone number for Ferguson Bath, Kitchen & Lighting Gallery is: 757-220-0200.

      Q Where is Ferguson Bath, Kitchen & Lighting Gallery located?

      A Ferguson Bath, Kitchen & Lighting Gallery is located at 6540 Mooretown Rd Ste B, Williamsburg, VA 23188

      Q What is the internet address for Ferguson Bath, Kitchen & Lighting Gallery?

      A The website (URL) for Ferguson Bath, Kitchen & Lighting Gallery is: https://www.build.com/showroom/branch/williamsburg-va-showroom-0073?utm_source=google&utm_medium=organic&utm_campaign=shw_lis_listingtraffic&utm_content=listing

      Q What days are Ferguson Bath, Kitchen & Lighting Gallery open?

      A Ferguson Bath, Kitchen & Lighting Gallery is open:
      Friday: 9:00 AM - 5:00 PM
      Saturday: 10:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Ferguson Bath, Kitchen & Lighting Gallery rated?

      A Ferguson Bath, Kitchen & Lighting Gallery has a 4.1 Star Rating from 55 reviewers.

      Hours

      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      10:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Ferguson Bath, Kitchen & Lighting Gallery

      Overall Rating

      Overall Rating
      ( 55 Reviews )
      32
      11
      5
      2
      5
      Write a Review

      Rich Wilkins on Google

      image Very helpful, friendly staff.

      Business Response on Google Apr 1st, 2024
      Thank you, Rich, for sharing about the great customer service we provided you here at our location. We look forward to seeing you again soon.

      Jeff Weaver on Google

      image

      Business Response on Google Feb 29th, 2024
      We're glad to see your 5-star rating! Thank you for choosing Ferguson for your plumbing supplies needs.

      The Chandlers on Google

      image Has plumbing supplies. Clean store. Nice people. One of the small ones. Is good

      Business Response on Google Jan 31st, 2024
      Thank you for the 5-star review. We are happy to hear that you received the information you needed, along with great customer service. We look forward to seeing you again soon here.

      Christopher Dubea on Google

      image Unfortunately my builder has directed my wife and I to Ferguson. I do dearly love being treated poorly by their people while they charge a premium for the products they sell.
      We live 3 hours out of town and had an appointment scheduled for Friday at 10. At 9:15, after being in stupid I-95 traffic for over 2 hours they call to say we're going to have to reschedule the appointment.
      Um, no, you need to figure something out.
      We get there and are told after a bit of terse conversation that they are bringing someone in from another store to help us. Only problem is that will take 30-45 minutes. Wow, what great customer appreciation.
      So we finally are talking to the salesperson, and all of the prices we are seeing are list prices. What's the contractor discount on these? Oh, these are final prices...
      We will definitely be shopping our order around and will use the vendor who has the lowest prices.
      I will not reward Ferguson's bad customer behavior by writing them a check for anything over our allowable from the builder.
      Stay away from these clowns if you can
      Update:
      So a year later and a house built, and frankly it got worse.
      Our contact was unhelpful and effectively refused to provide order statuses and such throughout the process. I still have NO IDEA what Ferguson charged me for anything.
      Compound that with wrong items being sent out to the jobsite, appliances damaged beyond repair being sent out to the jobsite and it was a complete debacle.
      I provided spreadsheets to our contact with links to the products we wanted. And yet an incorrect bathroom fan, hand shower unit and toilet were sent out to the job where they were installed.
      We still haven't gotten the vent and hand unit replaced.
      I have no earthly idea how these people are still in business based upon our experience with them.
      If I could I 'd give then zero stars....

      Business Response on Google Aug 19th, 2022
      Thank you for sharing your experience with us, Christopher. Providing excellent customer service is always our priority. Please accept my apologies that there was a delay before we could meet. Our relationship with you is very important and we hope that our consultant who is familiar with your builder was able to assist you in selecting and pricing products. If you have additional questions or need assistance, please don't hesitate to get in touch with me directly at [email protected]. I look forward to speaking with you.

      Daniel Chaparro on Google

      image

      Business Response on Google Oct 9th, 2023
      Daniel, thank you for the positive review. We are happy to hear that you received very helpful service during your visit. Should there be anything we can do here to turn your 4-star experience into a five, we would appreciate your feedback, and we hope to see you again soon.
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      Overall Rating

      Overall Rating
      ( 55 Reviews )
      32
      11
      5
      2
      5

      Write a Review

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