Edward's Travel & Cruise

Feb 14th, 2022

Rude to my wife on the phone when we had issues with the wrong dates being booked.
Aug 10th, 2021

Edward's travel is so good at what they do. They are quick and efficient and get what I need for any travel accommodations. I highly recommend them to anyone who needs any type of travel. Airfare, Hotels, Cruise, ect. They are the best!!
Apr 26th, 2021

Very poor service, with no return phone calls or e-mail replies. Paid for the trip in full, had not received any update on airfare/shuttle/hotel confirmations. Unanswered/no return phone calls after 3-days, we began to worry. After 5-days a phone call was returned, however Edward was very rude and unprofessional, and stated "you are not my only customer". I explained we booked 14-days prior to departure, and at the end of the 5th day, we do not have any info on our flight, shuttle service, and hotel reservation. His response was "I will get back with you when I have something". Not only was our credit charged the full amount, there were additional "travel agent service fees" ($169.00), which were not disclosed during the initial conversations. When we questioned the "fees" his response was "all travel agencies have a processing fee, and that is our processing fee". We indicated we would pay his non-disclosed processing fee, his response was "fine, cancel you trip just remember your trip is non-refundable, do you still want to cancel?"
Dec 22nd, 2019

Edward is passionate about helping people figure out their travel needs. He is courteous, kind, and gets stuff done. He helped us at the last minute travel outing where we did not know what to do. He is my travel guy for me and my family. Also, he is passionate about helping people succeed. He is Giver in business and life. I have so much respect and admire him for what he does in the community and his business. I will always recommend him.
Mar 28th, 2019