Chamber of Commerce

      The UPS Store

      ( 75 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      8:00 AM - 6:30 PM
      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      9:00 AM - 3:00 PM
      Sunday:
      10:00 AM - 3:00 PM
      Monday:
      Closed
      Tuesday:
      8:00 AM - 6:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (75 reviews)
      38
      2
      0
      3
      32
      Read Our 75 Reviews

      Chamber Rating

      Verified Member
      3.1 - (75 reviews)
      38
      2
      0
      3
      32
      › ‹
      • Deb Kitt

        They are the best. No lally galling but is attentive to their customers. They get you out really quick.
        Mar 30th, 2024

      • Edwin Thomas

        Some of the young people have no customer service skills what so ever and RUDE. They wont great you or say thank you. Some are on the phone and one was talking toher colleague while doing my order. Owner you should be aware because kindness is free.
        Mar 26th, 2024

      • A.J. Walker

        I have been having alot of issues here. I own a mailbox and since the New Year. I have had package notifications that said a package was for me. I drive there. The worker said they made a mistake. They accidentally put someone else's package in my box. I am confused how this happens because the address on each package has the box number on it. The last couple of weeks. They're not entering any packages into the system. Now, I never know when I have a package in... it has always been convenience to receive those emails. I have tried calling to ask before driving over if a package had arrived for me. And I have not been able to get anybody on the phone for a good year. They just do not answer the phone. I never see the phone anymore. Never hear it ring when I'm there. It's very frustrating. I'm afraid one of my high value packages will be put into someone else's box. And I'll lose it for good... I have talked to others who have a mail box and they said they are getting other customer's packages in their box... I've tried emailing them about this. I never get a reply back. If the owner could please list their contact information. I would love to speak to them. I use to love this location. Brought all my business there. Now, it is feeling too risky to lose a package... I'm not sure what I will do now. It stinks paying for a box and this is the service I get...
        Mar 19th, 2024

      • Suzzie Sunshine

        Rude. Rude. RUDE. The long haired boy who unfortunately is a manager needs to be demoted. Ive never seen a manager act the way he did. Sarcasm and combativeness is what I experienced. Children running a business causes lost customers.
        Mar 18th, 2024

      • Angela Young

        Customer service is great and the shipping process is quick, easy, and Reliable
        Mar 7th, 2024

      Read Our 75 Reviews

      About
      The UPS Store

      The UPS Store #1078 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (757) 479-4634.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1385 Fordham Dr, Ste 105, Virginia Beach, Virginia 23464

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/va/virginia-beach/1385-fordham-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Wednesday: 8:00 AM - 6:30 PM
      Thursday: 8:00 AM - 6:30 PM
      Friday: 8:00 AM - 6:30 PM
      Saturday: 9:00 AM - 3:00 PM
      Sunday: 10:00 AM - 3:00 PM
      Monday: Closed
      Tuesday: 8:00 AM - 6:30 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.1 Star Rating from 75 reviewers.

      Hours

      Wednesday:
      8:00 AM - 6:30 PM
      Thursday:
      8:00 AM - 6:30 PM
      Friday:
      8:00 AM - 6:30 PM
      Saturday:
      9:00 AM - 3:00 PM
      Sunday:
      10:00 AM - 3:00 PM
      Monday:
      Closed
      Tuesday:
      8:00 AM - 6:30 PM
      Nearby AmeriGas Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 75 Reviews )
      38
      2
      0
      3
      32
      Write a Review

      Deb Kitt on Google

      image They are the best. No lally galling but is attentive to their customers. They get you out really quick.

      Business Response on Google Apr 2nd, 2024
      Dear Deb Kitt, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.

      Edwin Thomas on Google

      image Some of the young people have no customer service skills what so ever and RUDE.
      They wont great you or say thank you. Some are on the phone and one was talking toher colleague while doing my order. Owner you should be aware because kindness is free.

      Business Response on Google Mar 28th, 2024
      Hi Edwin Thomas, every customer should feel welcome and supported at The UPS Store. The experience you describe is unacceptable, and we understand that this can be frustrating. We'd like to hear more about your visit and earn your trust in our team. Please contact us at [email protected] along with the visit date/time and any pertinent details of your visit so we can get in touch with you. Thank you.

      A.J. Walker on Google

      image I have been having alot of issues here. I own a mailbox and since the New Year. I have had package notifications that said a package was for me. I drive there. The worker said they made a mistake. They accidentally put someone else's package in my box.
      I am confused how this happens because the address on each package has the box number on it.
      The last couple of weeks. They're not entering any packages into the system. Now, I never know when I have a package in... it has always been convenience to receive those emails.
      I have tried calling to ask before driving over if a package had arrived for me. And I have not been able to get anybody on the phone for a good year.
      They just do not answer the phone. I never see the phone anymore. Never hear it ring when I'm there.
      It's very frustrating. I'm afraid one of my high value packages will be put into someone else's box. And I'll lose it for good...
      I have talked to others who have a mail box and they said they are getting other customer's packages in their box...
      I've tried emailing them about this. I never get a reply back.
      If the owner could please list their contact information.
      I would love to speak to them. I use to love this location. Brought all my business there. Now, it is feeling too risky to lose a package... I'm not sure what I will do now. It stinks paying for a box and this is the service I get...

      Business Response on Google Mar 14th, 2024
      This is concerning to hear, A.J. Walker. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you.

      Suzzie Sunshine on Google

      image Rude. Rude. RUDE. The long haired boy who unfortunately is a manager needs to be demoted. Ive never seen a manager act the way he did. Sarcasm and combativeness is what I experienced. Children running a business causes lost customers.

      Angela Young on Google

      image Customer service is great and the shipping process is quick, easy, and Reliable

      Business Response on Google Feb 14th, 2024
      Hi Angela Young, we love hearing this feedback! Friendly, quick, and knowledgeable service is what we're all about. Thanks so much for sharing your review.
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      Overall Rating

      Overall Rating
      ( 75 Reviews )
      38
      2
      0
      3
      32

      Write a Review

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