Mini Movers 757

I seriously believe there is mental health issues with the owner whom has not the truth in him. But means well. Don't bother.
Nov 22nd, 2021

I hired this company on a Groupon and I certainly got what I paid for: I was told the movers would be at my home between 9:00-10:00 a.m. on a Sunday morning. No phone call by noon so I called the owner to ask where they were. It was explained they were behind and would be finishing up another job and headed to me soon. My appointment was 9:00 a.m. Seriously? This was a Sunday morning. I'm sure they just forgot my appointment. After two more calls to them, they showed up at 3:00. Had I known that, I would have made other plans in the morning!! Now for the best part..As the moving crew dragged a 200 year old armoire from my storage shed, 8" of the bottom panel broke off. (It's solid oak btw!!) After loading my items on the truck, they ask if they can stop to have lunch at their favorite eatery close to my home. Fortunately the eatery was closed so we moved on to the storage unit. There they dragged the armoire again to break off the last remaining support on the same side of the armoire. Granted the owner did try to call my cell as I was away from my phone in shock of the result. The men quickly left and When I did call the owner, he was upset with me that I didn't call immediately and have him come out to see the crew and assess the damage. He assured me however that he would meet me in the near future to have the piece repaired. That was a month ago. I have emailed the company, text and left voice mails with no success. This was my first moving experience using professionals (and I use that term lightly) to do the job. NEVER would I recommend this company to anyone!!!!!
Mar 31st, 2019

Wish I could give NEGATIVE stars and obscene emojis. "Red" and the mini movers are TRASH movers. They're disorganized, unprofessional, have poor customer service & should be reported to BBB. My wife called initially on last Friday, 8/24/18 and got a quote from Red; he stated he'd send her an email confirmation same day, he never did. She called 3x this week and every time Red said he remembered her and would send the email, then abruptly hang up on my wife. I called today to try one LAST time to get the email with our morning confirmation and quote only to discover that because of his disorganization he double booked the movers for sat and essentially gave our slot away. When confronted, he gave no apology, only a " what # does she have, she could've had the wrong# . He failed to take accountability for his inability to f/u . Smh, no sir, she spoke to you and you kept lying . I hung up and proceeded to make my review. DO NOT MOVE WITH THEM.
Feb 11th, 2019

I am so glad I chose Mini Movers for my moving needs! Immediately I felt comfortable with the overall energy and their willingness to work with my moving needs. Making an appointment was done without stress and was super easy! I love the availability and flexibility! From the start of my move until the end I was reassured and felt comfortable entrusting Mini Movers with my valuables. I love the fact the staff moving my furniture was communicative with one another and with me in regards to what was best/safe for my belongings! Super friendly and job very well done Mini Movers! I will keep you in mind if I ever need your service again! You exceeded my expectations! Awesome work! ~Debra
Jul 23rd, 2018

So dishonest, he even false advertises BBB accreditation on his website, with a D+ rating. I doubt that fake customers and liars just want to ruin Reginald Geth... Loads everything on the truck and then tells you that you owe more money. I hate to give a bad review, but as a business owner having used Groupon services for my business, I am going to be honest. First off, as a consumer I am well aware what the fine print on the deal says, and it would have been well within the guidelines for my husband and I to use two Groupons. 1) My husband and I could have purchased separate Groupons since it said one per person, 2) You have two separate moving companies listed on Groupon 3) it does not indicate anywhere that it is one per house 4) We were charged for a separate move and given a separate receipt. Instead of arguing with the man, I simply paid, because there are better ways to deal with this sort of thing. First I was sent a blank quote, this was after I was quoted $400 for 5 hours to be split into two days, then charged $420. I told him how big the unit was, he claims I did not, even though I talked to Reginald via both companies mini movers and apex. I have record of both numbers via text. Me asking him for quotes, him saying he would send it, only to never do so. Then when I finally talked to him at apex, mind you I never given him my email on that call, the blank quote appeared with the apex heading, this is how I found out it was the same man. I still remained pleasant. The first day, every thing goes fine. We paid, the $420. Next day, he come back with more people and after he gets everything on the truck he tells us we owe him an additional $320. Why wouldnt you tell us this before you come, start and let us make the decision whether we want to pay you any more money? Or before you left? There are ways to do business and then there are ways to not do business, that is not how you do business. I feel sorry for anyone else he has done this to. I am definitely going to be making some calls, because that is not good. The response from the owner is incorrect. We did not have a full load on the first day, we had a couch, washer, dryer, fridge and very few boxes. As I informed you, everything you say is being noted as our community is under surveillance, so thank you for once again not telling the truth. If you dont believe me, please feel free to pay our community a visit, the signs are posted every where. I will gladly be taking notes of these lies, along with the other lies you sent me via text. Why wouldn't you discuss the "price upgrade" one you supposedly learned on the move day that we wanted to split the move. Gee, you didn't because you already knew. Why would you bring 3 additional people, when we didnt agree to that? If what you're saying is true, wouldnt that require a new agreement be made, prior to your arrival? Not some mystery number pulled out the air based on what? You didnt discount us, you charged us $740 for less than 4 hours of work. How is that a discount? So you're saying that the regular amount is $1140 for 4 hours? That doesnt even line up with the information you gave me regarding your hourly rate of $92. I may not get a refund or have any resolution. But there is a reason why you have to resort to these types of shady practices and it is because you're not actually successful in your business. What kind of business sends a blank invoice on purpose? What kind of business is run by the same man under two names in the same area offering the same services. That isnt branching out. How many times have you rebranded? In the end I can find comfort in knowing that you HAVE and NEED to resort to this for my little $320 in order to stay afloat. This is all you will ever be, because at your age sir, this is all you are. And if you've been in business for "50 years" as you boast. Yet you haven't set the moving industry on fire... you're not doing something right. I find great comfort in that.
Aug 27th, 2018