Calico

I have been using this shop for years. I can't say enough about the quality of the fabric and the professionalism of the staff especially the manager, Tracy. Aways a smile and goes the extra mile to assist you!
May 12th, 2021

Unbelievable selection of fabrics. Good line is manufacturers. Great personable staff/owners.
Jun 27th, 2020

Great Service .... employees were wonderful and manager was fabulous.
Oct 25th, 2019

My wife and I wanted to express our sincerest gratitude for the wonderful service we experienced with Calico while re-decorating our house this year and all previous experiences in the past 15+ years. Recently during the COVID pandemic, my wife decided to refresh the great room and study. As in the past, every attention to detail was handled professionally with a smile and a couple of laughs as well. The staff, especially Tracy, was impeccable to say the least; very responsive and personable. When my wife went into the store to choose what she wanted, Tracy had all of the fabric combinations laid out for the pillows, sofa, window treatments, etc. based on my wife's taste. She was so impressed that Tracy remembered her particular style in patterns, colors, etc. If you need any type fabric, furniture or decor, Calico is the place to go. Service: Custom upholstery
Sep 13th, 2021

Although Charity was very helpful on picking out material. The reupholstery end was a disaster! Please read why.....by scrolling down. Wanting to update after reupholstry...sofa has to be redone. Nap cut wrong,sitting is lopsided ,springs not evenly tied or not at all,cushions were not sewn square,glue spots, double cording not even and dacron not stuffed evenly and can feel tacks thru material on back. Cushions not stuffed as requested ,asked them to be crowned. Entire material sags more after each time sitting. When Tracy came to look at the couch,the cushions were so tight they would look uneven. She said they need to be broken in...wow. I then sat down and got up,and the cushion stayed compressed down. I asked for full refund..manager wanted to give half.Since I was told by another upholsterer the sofa had to be resewn and ENTIRELY redone,I insisted on full(over $2,000 refund.) Manager Tracy Only agreed when I was going further with it on Facebook. It did not seem to matter when I mentioned I was going to corporate to talk to VP store operations mgr.Margaret Thurman. She said go ahead. Hmmm. Their customer satisfactionGuarantee really has to be pushed. And Tracy Mgr. assured me their upholsterer was good. And wanted me to have him redo it. NO WAY !! No apology was given by the manager to mend feelings..from a customer who has supported Calico for years! I did not expect this from a high end fabric store. I will be going to another fabric store from now on.
Jan 23rd, 2020