Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection

Chamber Rating

3.7 - (1126 reviews)
453
278
139
86
170

About
Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Focus on the destination in a whole new way at the non-smoking Surfbreak Oceanfront Hotel, Ascend Hotel Collection in Virginia Beach, VA located on the famed Virginia Beach Boardwalk. Nearby attractions include the Virginia Aquarium, Virginia Beach Convention Center, Ocean Breeze Waterpark, and First Landing State Park. Enjoy a meal at our Calypso restaurant, as well as amenities like free WiFi, a business center, meeting rooms, seasonal outdoor pool and guest laundry services. Some rooms offer stunning oceanfront views. Amenities include a microwave, refrigerator, flat-screen TV, coffee maker, and desk. Earn rewards with every stay with our Choice Privileges Rewards program. This hotel is open seasonally and will be closed from on Oct 31, 2018 through March 1, 2019, with the exception of Dec 30 and 31, 2018. The hotel will be open for the New Years Eve holiday on those two days only.

Contact Info

  •   757-422-5000

Questions & Answers

Q What is the phone number for Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection?

A The phone number for Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection is: 757-422-5000.


Q Where is Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection located?

A Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection is located at 1101 Atlantic Ave, Virginia Beach, Virginia 23451


Q What is the internet address for Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection?

A The website (URL) for Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection is: https://www.choicehotels.com/virginia/virginia-beach/ascend-hotels/va510?mc=llgoxxpx


Q How big is Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection?

A Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection employs approximately 6-10 people.


Q Is there a key contact at Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection?

A You can contact Dan Gray at 757-422-5000.


Q How is Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection rated?

A Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection has a 3.7 Star Rating from 1126 reviewers.

Key Contacts

image
Dan Gray
Manager


Ratings and Reviews
Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection

Overall Rating

Overall Rating
( 1126 Reviews )
453
278
139
86
170
Write a Review

Mrs. Carpintieri on Google

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Business Response on Google Apr 4th, 2024
Dear Mrs. Carpintieri,Thank you for your review. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.We look forward to welcoming you again! Jessica CorleyGeneral Manager

Wesley on Google

image It's a great hotel.they went above and beyond for our anniversary.great place to stay.

Business Response on Google Apr 4th, 2024
Dear Wesley, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection for your anniversary celebration. We are thrilled to know we exceeded your expectations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for your review. We hope to see you soon!We look forward to welcoming you again! Jessica CorleyGeneral Manager

A L on Google

image The Front Desk Clerk is simply AMAZING and was very welcoming. The rooms were cleaned and the view of the Ocean is awesome.
Walkability: Great walking distance to the places we loved.

Business Response on Google Mar 29th, 2024
Dear Valued guest, Thank you for choosing Surfbreak Oceanfront Hotel, Ascend Hotel Collection, and for your kind rating. We are especially glad you loved the outstanding service from our friendly associates along with our immaculate accommodations and enjoyed the beautiful panoramic views of the Atlantic Ocean. It was our pleasure having you as our guest, we wish you all the best with your travels.We look forward to welcoming you again! Jessica CorleyGeneral Manager

frederick moten on Google

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Business Response on Google Mar 30th, 2024
Dear Mr. Moten,On behalf of our team at Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Virginia.We look forward to welcoming you again! Jessica Corley,General Manager

Brent Reed on Google

image This hotel is AWESOME; if you are a 20's something spring breaker. Here with my 15 year old son for a Nationals track meet, and we're staying here a total of three nights.
Tried to get a late night dinner/drink at the Calypso restaurant/bar which is attached to the hotel around 9:30 after a long day at the track meet. Unfortunately the security guard who was very busy flirting with the hostess said we couldn't go through the entrance in the hotel lobby because it was a bar, even though there is a sign beside the door saying you could enter that way until 10pm. He instructed us, hotel guests, to leave the hotel through the front lobby, walk around the exterior of the hotel(in the rain at the time) to the beach side and enter through that doorway. Decided not to give them our business, and probably wouldn't have been able to get in with a 15yo anyway.
I'm just glad we were able to get in on some of the action when the fire alarm went off around 10:15 due to a smoke machine or something at the Calypso bar. The lights from the 3 or 4 fire trucks were like being in the strobe lights on the dance floor. Unfortunately, the guest staying two doors down from us who is a parent on the track team had her purse stolen from her room during the evacuation.
Without even having to try hard or pay extra, we were able to participate in the nightlife until around 3 am last night. The Calypso bar had music so loud, that even though our room was on the 5th floor we could not only hear it, but we could feel the bass literally shaking the wall, floor, and as a result, our beds.
I guess a positive outlook on it could be that we had free musical entertainment and the bed movement was like getting a massage from one of those 1970's beds that you put a quarter in to shake, but this saves you a quarter!
The whooping and hollering from patrons coming in and out until 3am was as exciting as being at a stadium full of collegiate football fans. You could feel the energy.
One of the cool things about VA Beach is being able to see all of the jets and helicopters practicing along the beach. The jet engine roars and helicopter whirls are insane. Don't worry, you can listen to that all night, even after the real jets and helicopters have turned in for the night because of the room air conditioning unit! It was so loud it sounded like a Chinook helicopter starting up and taking off every 10 minutes. I've never slept in or beside a helicopter 15 feet away, but imagine this is close as it gets!!
The art in the hotel room is pleasant and beach themed, except for the kindergarten finger painters they had do the caulk job around the sink.
I would give this place one star, but the rooms are pretty standard and surprisingly clean. The beds are comfy so when you finally get to sleep around 3am, they're really hard to get out of at 7.
Props to the cleaning staff.
Front desk staff are incredibly nice, and helpful finding restaurants.
View honestly can't be beat. It's beautiful.
If you want a good night's rest, trust me, stay elsewhere. If you're looking for nightlife, this might be your place.
I'm old, but not that old.

Business Response on Google Mar 16th, 2024
Dear M. Reed,Dear Valued Guest,Thank you for taking the time to share your detailed review of your recent stay with us. We apologize for the inconveniences you encountered during your stay, particularly with the noise levels and the experience at the Calypso bar. Your comments regarding the staff behavior and the challenges you faced with accessing the bar entrance will be addressed by our team to ensure that all guests are provided with accurate information and a welcoming experience. We are also sorry for the disturbance caused by the fire alarm. We understand the importance of a good night's rest and will take steps to address any issues related to noise disturbances in our guest rooms. On a positive note, we are glad to read you liked our clean accommodations and the service provided by our front desk staff. We will share your compliments with them. Thank you again for your feedback.We look forward to welcoming you again,Jessica CorleyGeneral Manager

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Overall Rating

Overall Rating
( 1126 Reviews )
453
278
139
86
170

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