Mid-Atlantic Domestic SUV

Matt and his team at Mid-Atlantic are masters at diagnosing the real issues with each vehicle and telling you the full story, with fair prices to fix the right thing done right the first time. We bring all our vehicles here. We also recommend bringing used cars here BEFORE you buy. Saved our bacon a few times!
Apr 2nd, 2024

I would not take my vehicles anywhere else Matt can be trusted!! Update!!! Matt STILL THA BOMB!! Knows his stuff!
Mar 24th, 2024

Fantastic service and great job keeping high mileage (190K) 2001 Cherokee running! The team knows these vehicles and their common issues.
Mar 23rd, 2024

Honest and affordable!
Mar 19th, 2024

BUYER BEWARE Invoice # 3991 Very displeased with the shops handling of their own warranty policy. *BACKGROUND INFO* I took my 02 jeep wrangler 4.0l here approx 1.5 years ago to have the Rear Main Seal replaced. Had no issues with the install and my jeep was turned back over to me in an efficient amount of time and the repair was well done. Fast forward to now, the jeep is back in the shop to have the Rear Main Seal replaced again under warranty. Heres the kicker The shop will only warranty out the labor and the Rear Main Seal gasket. For those who dont know, the oil pan has to come out in order to access the Rear Main Seal. I asked the desk receptionist of why the oil pan gasket would not be covered under warranty and her response was, because the oil pan gasket is not defective. At time of the original repair work, I paid for these gaskets and fluids to be replaced at the time of the service because it is required when replacing the Rear Main Seal. These are all covered under warranty. So why only warranty out just one part of the job? I am now left with having to agree to pay the price of the oil pan gasket or the warranty work will not be performed. Doesnt make sense even when their own warranty policy is, So you know the repair will be done right the first time, and if it isnt, we wont stop until we make it right. After getting my invoice of the services completed, I see I was charged for bolt extraction for the down pipe bolts. Which I agreed to prior, but in the estimate it dictates if the bolts break then this labor will be needed. I checked the bolts the day of picking up the Jeep, they are not new bolts. Called the shop about this and they stated they had some used bolts floating around the shop and used those to install the down pipes after the repair. Thanks for saving me some money I guess? I would have much rather had been given the option to either buy new exhaust bolts than use used bolts that just so happen to be floating around the shop to save me money. I wouldnt have been against the idea of the used bolts had I been informed. Because I wasnt told anything about using used bolts prior to picking the Jeep up, I have a strong suspicion that the bolts were not replaced and I have been charged for something I did not need. Its quite hard to find quality Jeep Shops in the area, but I will not be back, I will enjoy the 45 min drive to TOMMYWORX for a reputable and honest repair shop.
Mar 25th, 2024