Chipotle Mexican Grill

I ask for double rice the guy. He just stirred the rice that was stuck to the spoon. I been eating at this location for 11 year.
Mar 25th, 2024

This is my go to chipotle but lately the service has been horrible, there an older Hispanic lady whos been there for sometime now that always has the most horrible & nastiest attitude. I always try to smile & speak to her nicely but she seems to be horrible working there. I will pay extra for meat & whatever condiments I like, she always gives smallest scoops & if I ask for a little more she will have an attitude. She has thrown the scooper once as well, at this point it makes me not even want to order extra just to not speak to her. Now I go to the chipotle a little more down the street from this location because the service is great & the food is great as well. She either needs to be let go or someone needs to speak to her about her attitude & how to serve the portions.
Mar 15th, 2024

Shockingly poor quality food delivered: 1. Burrito not fully wrapped in foil or tortilla, tortilla dry and crunchy, tortilla torn apart. 2. Burrito not fully wrapped in tortilla 3. Double chicken Burrito bowl crushed, missing second portion of chicken. 4. Caritas Burrito bowl crushed missing most of carnival I took the Burrito that was most offensive to the store. The store manager begrudgingly refunded the money after initially denying that they were responsible for the quality, suggesting the delivery person was responsible. After refunding the food cost, there is the delivery and service fee delta. I suggested he issue a gift card for the delta, and he denied having gift cards. Sure. The moral of the story is that without acknowledging a quality issue, I am hesitant to believe there will be improvements. Also, if a customer is inspired to show up after a delivery of your unsatisfactory products, you should probably do your level best to remedy the situation, because they are most certainly going to be inspired to share their experience.
Mar 8th, 2024

Mar 7th, 2024

Love chipotle and glad it's close my house.
Mar 6th, 2024