BASE Solutions LLC - Vienna Managed IT Services Company

The biggest benefit our firm has experienced since hiring BASE Solutions as our IT provider is the direct line to IT experts to resolve our technical issues quickly with minimal interruption to our daily tasks. Not only is BASE Solutions VERY responsive in comparison to other IT firms we have worked with previously, but they also take the time to listen to our issues to find the best IT solutions to fit our firms needs. Their timely communication and professionalism set them apart from other IT providers. If you want an IT firm that is easy to work with, trustworthy, and dependable, BASE Solutions is a must! As a part of our team, we would be truly lost without them.
Feb 26th, 2024

DH Companies values the around-the-clock customer service BASE Solutions provides. There are times that team members are having issues at all hours, and no matter if the issue is small or large, the BASE team is always available to provide solutions in order for our team to meet deadlines and client deliverables. From prior companies I have worked with, there is a night and day difference in the experience I have with BASE Solutions versus other IT providers. From the quick response time for service requests to differentiated knowledge on the various platforms our teams use, BASE provides DH with the correct technology and programs to help us provide the best experience for our clients. BASE Solutions doesnt just understand IT, they take the time to understand who their client is and what they need to operate their business. Along with their technical expertise, BASE also provides support to our leadership team to implement the pertinent changes for everyone to succeed.
Feb 16th, 2024

For a small business, most of us will skip or avoid hiring an IT Management company. Big mistake, we were recommended by several people to Base Solutions, they quickly pointed out the vulnerabilities in my companies infrastructure. They also helped me save money by redoing our VOIP, and our office 365 licenses. They are knowledgeable and respond quickly.
Feb 14th, 2024

Hiring Base Solutions has been one of the best decisions we have made for our business. From the very start of our partnership, they have consistently delivered outstanding, professional, and timely data security and tech support services. Their proactive approach to helping us set up and maintain our data security measures has been a game-changer for our firm. Atul and his team went above and beyond to assess our specific needs, understand the nature of our work, and tailor a comprehensive security plan that addresses potential vulnerabilities. They genuinely took the time to understand our concerns and priorities, providing us with a customized solution that gave us peace of mind knowing our sensitive information is well-protected. Atul and his team are always incredibly responsive. When we have questions, concerns, or require their assistance, they are always just a call or an email away. They have consistently addressed our questions promptly and efficiently, ensuring that our workflow is never interrupted by technological hurdles. Their commitment to providing swift resolutions to our requests has been invaluable to the smooth operation of our firm. Atul and his team are a pleasure to work with and we highly recommend Base Solutions to anyone looking for a simple, efficient, and effective data security and tech support service.
Aug 4th, 2023

Highly recommend BASE Solutions. Our IT issues are FINALLY Solved! They provided solutions that actually worked! I am not getting any complaints regarding IT anymore whether it be that the VPN does not work, or a file cannot be found, which software are we using for what purpose. Our prior IT provider did not document our information accurately, making the transition at the beginning a bit messy. However, Atul and his team were there every step of the way, ensuring our questions or needs were responded to very quickly. If you are looking for an IT partner that will go above and beyond and give you the knowledge of your IT systems in language you understand, then BASE Solutions might be YOUR solution.
Mar 4th, 2023