H&R Block
-
46950 Community Plaza
Sterling, Virginia 20164 - 703-430-6639
Hours
Chamber Rating
-
Dylan
People were nice, didn't take long. Not much else to want.
Apr 6th, 2024 -
Cynthia Brownell
We have gone to this office off and on for years. After today, will never step foot in another H&R Block Office. My husband went in a few weeks ago and met with Ms Madhavi Gorantla. She made an appt, for him to come back today at 10 AM with me and our additionanl tax info. Ms Bettina Herr also made the appt. at the front desk. We went today and waited in the cold for 10 minutes as they opened late (Ms Gorantla had a "personal issue). At that time another client came in for his 10AM appt.. She said she had no record of our appt. and had to wait for her to finish with the other client. At that time (about 10:20) Ms Herr arrived and my husband told her she made the appt at the front desk. She was very rude and said we were suppose to make it online. Why, when the store made it for us and Ms Herr said we were all set? She then said that they were having trouble with our global system. When I said how can you do taxes when your system can not even do appointments, Ms Herr said "lose the attitude and stop being belligerant". I asked for her supervisor's card, which she did not have, She told me to call the Leesburg storel and to GET OUT! BTW, there was not one single apology and Ms Herr was rude from the start. Also, when they asked the name of the other client they had no record of this appointment either. I did call Leesburg and all I got from the Manager an offer to find another Capable Tax Analyst at another store. So much for our wasted morning and the way Ms Herr treats clients and the Leesburg office admitted she has some people isues. Anyhow, never again going to H&R Block.
Dec 1st, 2023 -
muhammad jawad zahid
Paid $620 dollars for filing a joint tax return with my wife. An extension was filed. Other than that 3 w2 and one door dash w10, with 2 dependants. The only one way to express their price model is disgusting. Save your money and file with people who will not use deception. I'd give it a zero but it won't let me
May 17th, 2023 -
Megan Stein
Great experience year after year.
May 6th, 2023 -
Ana Tellez
My husband and I have been coming to this branch for more than 5 years (except for last year when we did our own taxes). We always had a great experience with Shilpa. This was the worst experience in any customer service interaction. The issue was that Bettina Herr said that we couldnt make a payment to IRS directly from our bank account because we were late in preparing our taxes. She continued to say that we were late in preparing our taxes and I told her that doing them on the last day, 4/15/2023 is not being late. She yelled at me, You are late! And you were lucky to get an appointment today!. I was shocked at her unprofessionalism and told her not to speak to me in that tone. The other ladies that work there, including Yvette from the reception desk had to come to her work area because they heard her yelling at me. Even my 4 year old daughter said, How rude. For someone to talk to me in front of my daughter like that is the most disrespectful, unprofessional and insulting behavior I have ever experienced. I will never visit this branch again and only paid because I needed the taxes filed today. I think it would only be the right thing to do to refund the $300+ we paid for this horrible experience.
Apr 22nd, 2023
About
H&R Block
H&R Block tax professionals know taxes and can handle all your tax needs including maximizing your refund! Set up an appointment in your local H&R Block tax office or work with your tax consultant from home. Whether you come in to your local Sterling H&R Block office to work with your tax pro or drop off your documents and go, your tax needs are our top priority. If you have filed a tax extension, our tax professionals can help you through the process and walk you through the requirements.
Products
- H&R Block Emerald Prepaid Mastercard
- H&R Block Emerald Advance
- Refund Transfer
- Refund Advance
- Tax Identity Shield
- Peace of Mind
- Second Look Review
- W-2 Early Access
Services
- Tax Preparation
- Tax Return
- Tax Planning
- Tax Professional Expertise and Advise
- Tax Resolution Services
- Tax Audit Support
- ITIN Services
Brands
- H&R Block
Languages
- English
- Spanish
Specialities
- 100% Accuracy Guarantee
- Highly trained Tax Pros who are required to pass specialty tax t
- Max Refund Guarantee
- Over 60 years of tax preparation experience
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- MASTERCARD
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for H&R Block?
A The phone number for H&R Block is: 703-430-6639.
Q Where is H&R Block located?
A H&R Block is located at 46950 Community Plaza, Sterling, Virginia 20164
Q What is the internet address for H&R Block?
A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/virginia/sterling/46950-community-plaza/44469/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local
Q How big is H&R Block?
A H&R Block employs approximately 20+ people.
Q What days are H&R Block open?
A H&R Block is open:
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: Closed
Wednesday: 9:00 AM - 9:00 PM
Q How is H&R Block rated?
A H&R Block has a 4.0 Star Rating from 68 reviewers.
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Ratings and Reviews
H&R Block
Overall Rating
Overall Rating
( 68 Reviews )Dylan on Google
People were nice, didn't take long. Not much else to want.
Cynthia Brownell on Google
We have gone to this office off and on for years. After today, will never step foot in another H&R Block Office. My husband went in a few weeks ago and met with Ms Madhavi Gorantla. She made an appt, for him to come back today at 10 AM with me and our additionanl tax info. Ms Bettina Herr also made the appt. at the front desk. We went today and waited in the cold for 10 minutes as they opened late (Ms Gorantla had a "personal issue). At that time another client came in for his 10AM appt.. She said she had no record of our appt. and had to wait for her to finish with the other client. At that time (about 10:20) Ms Herr arrived and my husband told her she made the appt at the front desk. She was very rude and said we were suppose to make it online. Why, when the store made it for us and Ms Herr said we were all set? She then said that they were having trouble with our global system. When I said how can you do taxes when your system can not even do appointments, Ms Herr said "lose the attitude and stop being belligerant". I asked for her supervisor's card, which she did not have, She told me to call the Leesburg storel and to GET OUT! BTW, there was not one single apology and Ms Herr was rude from the start. Also, when they asked the name of the other client they had no record of this appointment either. I did call Leesburg and all I got from the Manager an offer to find another Capable Tax Analyst at another store. So much for our wasted morning and the way Ms Herr treats clients and the Leesburg office admitted she has some people isues. Anyhow, never again going to H&R Block.
muhammad jawad zahid on Google
Paid $620 dollars for filing a joint tax return with my wife. An extension was filed. Other than that 3 w2 and one door dash w10, with 2 dependants. The only one way to express their price model is disgusting. Save your money and file with people who will not use deception. I'd give it a zero but it won't let me
Megan Stein on Google
Great experience year after year.
Ana Tellez on Google
My husband and I have been coming to this branch for more than 5 years (except for last year when we did our own taxes). We always had a great experience with Shilpa. This was the worst experience in any customer service interaction. The issue was that Bettina Herr said that we couldnt make a payment to IRS directly from our bank account because we were late in preparing our taxes. She continued to say that we were late in preparing our taxes and I told her that doing them on the last day, 4/15/2023 is not being late. She yelled at me, You are late! And you were lucky to get an appointment today!. I was shocked at her unprofessionalism and told her not to speak to me in that tone. The other ladies that work there, including Yvette from the reception desk had to come to her work area because they heard her yelling at me. Even my 4 year old daughter said, How rude. For someone to talk to me in front of my daughter like that is the most disrespectful, unprofessional and insulting behavior I have ever experienced. I will never visit this branch again and only paid because I needed the taxes filed today. I think it would only be the right thing to do to refund the $300+ we paid for this horrible experience.
Overall Rating
Overall Rating
( 68 Reviews )Write a Review
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