Kung Fu Tea

Someone get these kids their manager. Multiple health code red flags going on. Ordered simple green tea, nothing added. Walked to Cinnabon to get something, drink still wasn't done. Was the only customer, noticed the only drink being made was being shaken with milk. I asked if that was mine, they said yes, and I corrected them saying that wasn't what I ordered and mentioned because I can't have milk (lactose intolerant). The instant eye rolls and the 3 workers basically bickering at each other ...playing the blame game. One worker said a weak apology and then TOOK THE DRINK TO THE BACK for who knows why, dumped the drink, used the SAME CUP to make the tea drink, put it in the microwave to heat it up. I said "Are you using the same cup? I can't do milk". Kids looked dumbfounded when I asked for a new cup. What did they do? Poor the now contaminated drink above the sink, in a new cup, wiped the SIDE WITH THEIR HAND, STIRED IT WITH A SPOON IN THE SINK, then handed it with the lid on. I was speechless. I just walked with it and sniffed it. Hot milk smell and my tea, even the water smelled more off. Saw other reviews say they can't do a refund. A waste of $6 for stupidity. Someone cite this one for health code and keep your workers in check. If you get sick drinking anything here, this is a good example as what prob they did.
Jan 20th, 2024

Have you ever waited 25 minutes for boba tea? Well do not waist your time going here. The experience was horrible and when you thought it could get worst no one that works there do not know how to refund me my money. They ask if I could come back in 2 hours because the manager is busy doing other things. I told Joelle no we can not wait and he informed me to come back tomorrow. I feel like I am being prank right now. This is what happens when you have a manager that doesnt know how to run a store.
Jan 14th, 2024

The worst boba tea i've ever had. I ordered a yogurt drink that costed $9 which I ended up throwing away because it was so disgusting. the boba pearls that was added was mushy and gross. The cashier also acted like he hated his job, as if someone picked him up on the streets and handed him the job. the workers were very unprofessional arguing in front of each other about how to make a drink. As they were arguing, the cashier dude suddenly told my friend "so are you going to order"? in a rude tone. anyways, if you decide to get your boba tea here good luck, i will never be coming back.
Jan 8th, 2024

Really bad experience. Ordered a boba drink, tasted really bad. Also took at least 20 minutes to make and there were only 2 customers. When I asked if it was almost ready, the person said that it just took a long time to make and proceeded to keep talking with a co worker. Once he finished, then he got started on my drink. Had to get a refund because it tasted bad.
Dec 15th, 2023

Horrible customer service. They gave me a different drink than I ordered, and offered no apology or refund. The worker told me they needed a manager to do the refund, but I wound up leaving because no one came out to help for ten minutes. AVOID
Dec 3rd, 2023