Lee's Heating and Cooling

Jan 16th, 2024

Jun 16th, 2023

Oct 11th, 2022

Was a 5 but now think less of them. We had a lot of issues with our unit, that they initially fixed. But then there was a leak that caused part of a ceiling to come down . They initially said it wasn't them, but once they confirmed it was from the unit, they put up a board and refused to do anything more . Talked to the owner multiple times and he claimed they would fix it and never did. Now they haven't routine maintenance. A shame, they really use to be awesome. Services: HVAC system maintenance, A/C system repair, Heating system maintenance, HVAC duct & vent cleaning
Aug 14th, 2022

My husband and I are senior seniors(!) and we have a new in-ground pool that weve enjoyed all summer, especially with our children and grandchildren. When it started getting a little cooler a month ago, we went to turn on our pool heater, only to discover it didnt work. It appears that when it was installed, no refrigerant was added. Simple solution, right? WRONG! I contacted Pentair, the company that manufactures the heater, and no less than five heating and cooling companies were given work orders to come fix our heater. Nothing happened. Finally last week, I received the sweetest message from Dana with Lees Heating and Cooling, saying how sorry she was for all the trouble weve had and that they would be happy to send a technician out to fix our pool heater today. And they did. Caleb, a very nice, thoughtful professional drove two hours from Staunton, VA, to fix our heater. He spent three hours taking the heater apart to make sure everything was working correctly, then added the missing refrigerant. He very patiently showed me how to turn the heater on and off and how to set the temperature. He didnt leave before setting it himself to the desired temperature and leaving it on. Its hard for me to believe how many poor heating and cooling companies there are companies that simply dont show up when a potential customer needs help. But Lees is different. They truly care. And if Dana and Caleb represent what the other employees of this excellent company are like, no wonder they are so exceptional. Give them a call and youll be as delighted as I am with their service.
Mar 26th, 2022