Service King Collision Stafford (Now Crash Champions)

layne mahle _{on Google}

Mar 6th, 2024

Refused to help fix electrical issues after another location botched a repair.

Curtis K _{on Google}

Mar 4th, 2024

I got an estimate for $2,600+. Took my vehicle to be repaired based on the estimate and was told the price could go up - no problem. The next I was called and the new estimate was $5,000+, they said there were other damages underneath the fender. So, I said No Deal and went immediately to pick my vehicle up, they hadnt even touched my vehicle, but claimed theres additional damage. Very dishonest - no way on earth an estimate is going to be off that much and then double the price.

AntiChris _{on Google}

Feb 13th, 2024

Got into an accident a few weeks back. Insurance company forwarded me to Service King (Collision Champions now, I guess) all the staff was extremely professional and knowledgeable, taking their time with me in identifying the areas that they would be working. Total repair time took about two weeks. When I received the vehicle, it was restored back to its original condition with exception of two issues:
1. There was an oversight on the paint job regarding a scuff mark on the hood where a rock left a noticeable mark. Failed to correct the imperfection and I now need to go through my insurance to open another claim to get it fixed.
2. Whoever drove this vehicle while it was being repaired left a large gallon water bottle on its side on the passenger seat and it leaked out. My passenger seat is completely soaked, and we're waiting to see if it had damaged the leather.

Roslyn Black _{on Google}

Feb 1st, 2024

Horrible went there a month ago still never received the estimate I went ahead an paid out the pocket still nothing no call back email nothing !