JCPenney Salon

I decided to get my hair done at the JcPenny salon in Springfield Mall and loved my experience. My stylist name was Kenya. She was very friendly and knowledgeable. By the time I left Kenya's chair, I had a new stylist and a fresh, bouncey new hair style. Will definitely go back again.
Jan 6th, 2024

Absolutely Amazing Rachel Bilyeu is an amazing colorist/ stylist!! 25 years of experience!! She did an excellent job at coloring my hair exactly how I wanted with 5 different colors!! Services: Shampoo & conditioning, Haircut, Hairstyling, Hair coloring
Aug 29th, 2023

I had stopped visiting the salon for years of last-minute cancellations, lack of hairdressers and bad customer service. I decided to go back to appointments, and my experience has been worse. I come in, and they tell me that Angela is booked. Then they finally asked me to return two hours later, and still confused, they said she was booked. Another day, I made an appointment for today. Someone confirmed last night, only to receive a text two hours before my appointment from Angela to reschedule for Monday. I made the appointment for today because I need it. Why would you res reschedule for Monday? Those two Hispanic girls are very irresponsible. I will never, ever, for as long as I live in this area, recommend or make another appointment in this salon. It is evident that Angela works for pleasure and has no passion for her work. Service: Shampoo & conditioning
Aug 11th, 2023

This was my 1st time as a client at JC Penny salon. Saba was my stylist and she was excellent! She was very thorough and professional. I'm definitely returning as a client of hers!
Feb 27th, 2023

Deller she was very Lie Dont trust saloon people Service: Hair coloring
Sep 9th, 2022