MKB Property Management

Mar 24th, 2024

This has been my worst rental experience ever. From the day I moved in to 7 months later. There has been one thing after another. The worst part about it all is the property management team at MKB. They are almost always unreachable and take forever to respond to emails. I had no working HVAC for the first 4 months I lived in my rental which happened to be in the summer. Things never seem to be resolved. The house was not cleaned at all prior to me moving in. I had to contact them the week of to ensure the carpets were cleaned. They did it the day before my move in. I had sewage lines burst into the basement, water overflowed from the sink onto the entire kitchen floor. Many of the windows do not operate properly. The list goes on. I created maintenance reports through the app as Im supposed to. Its 11/20/23 and still have not been contacted regarding another drain line I submitted the request for on 9/25/23. I have asked for back pay due to not having HVAC during the summer. Still have not been contacted about that. This is so frustrating. I will say Kenneth one of the technicians gets a 5 star review , he is amazing. The property management team unfortunately I cannot say the same.
Nov 27th, 2023

Andrea with property management is awesome at her job! She is always helpful, honest, and willing to go the extra mile to make your experience as a tenant comfortable and fair!
Jun 8th, 2023

May 28th, 2023

I love my house, but I regret renting from MKB pretty much every day. Hands down the worst property management company Ive ever rented from. Work orders take days at least, requiring that you call constantly to get someone's attention. Though it's now been over a month since they were supposed to have someone service the heat pump. They've sent roofers who needed access to my unit on a Sunday at 9am to plug in a generator without notice, leaving the door open for hours in January. I've been trying to recover some of the utility costs for months with no response. Their rent is cheap, but it's really not worth it.
Jan 5th, 2023