Rainwater Management Solutions
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2550 Shenandoah Ave NW
Roanoke, VA 24017 - 540-375-6750
Hours
Chamber Rating
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Erin Bryant
Excellent company to work for with rain water management. They have excellent customer service and are there when you need them.
Mar 5th, 2024 -
Pat Scalf
When it comes to customer service and customer support, the RMS team was amazing! I had a product that failed just after the warranty ended. The MFG was contacted and they simply stuck to policy without any thought and denied the warranty. The product failure was very unusual and shouldnt have happened, so Jeff gathered his team to discuss the matter. They also concluded it was very unusual and decided to honor the warranty themselves by sending me a brand new unit! At their cost! I am just amazed at their old school way of doing business the right way and will encourage my friends and neighbors to go to RMS first.
Feb 22nd, 2024 -
robert dietz
It is not possible compliment RMS more enthusiastically. Friendly and prompt service from from front office; incredible competent on-site service by equally friendly technicians. I have worked with this company for nearly five years and have never been disappointed.
Feb 14th, 2024 -
Jessica Gearheart
Dec 31st, 2023 -
Aaron Edmonds
Absolutely fabulous company with phenomenal customer service and top notch hardware/materials for their rainwater collection systems! As a plumber with over 20 years of experience, this was the first time I have ever installed one of these systems. I called today, October 5, 2023 at 2:09pm. I give the date and time because whoever answered my call was super nice and extremely knowledgeable. I wish all companies were like this and all customer service reps were this capable. I cannot express enough as to how great my experience has been with this company. I highly recommend this company and their products. I generally do not leave reviews, but felt compelled to do so in this instance as I am blown away by the overall awesomeness
Sep 11th, 2023
Contact Info
Questions & Answers
Q What is the phone number for Rainwater Management Solutions?
A The phone number for Rainwater Management Solutions is: 540-375-6750.
Q Where is Rainwater Management Solutions located?
A Rainwater Management Solutions is located at 2550 Shenandoah Ave NW, Roanoke, VA 24017
Q What is the internet address for Rainwater Management Solutions?
A The website (URL) for Rainwater Management Solutions is: http://www.rainwatermanagement.com/
Q How big is Rainwater Management Solutions?
A Rainwater Management Solutions employs approximately 2-5 people.
Q What days are Rainwater Management Solutions open?
A Rainwater Management Solutions is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Rainwater Management Solutions rated?
A Rainwater Management Solutions has a 4.6 Star Rating from 14 reviewers.
Hours
Related Categories
Ratings and Reviews
Rainwater Management Solutions
Overall Rating
Overall Rating
( 14 Reviews )Erin Bryant on Google
Excellent company to work for with rain water management. They have excellent customer service and are there when you need them.
Pat Scalf on Google
When it comes to customer service and customer support, the RMS team was amazing! I had a product that failed just after the warranty ended. The MFG was contacted and they simply stuck to policy without any thought and denied the warranty. The product failure was very unusual and shouldnt have happened, so Jeff gathered his team to discuss the matter. They also concluded it was very unusual and decided to honor the warranty themselves by sending me a brand new unit! At their cost!
I am just amazed at their old school way of doing business the right way and will encourage my friends and neighbors to go to RMS first.
robert dietz on Google
It is not possible compliment RMS more enthusiastically.
Friendly and prompt service from from front office; incredible competent on-site service by equally friendly technicians. I have worked with this company for nearly five years and have never been disappointed.
Jessica Gearheart on Google
Aaron Edmonds on Google
Absolutely fabulous company with phenomenal customer service and top notch hardware/materials for their rainwater collection systems! As a plumber with over 20 years of experience, this was the first time I have ever installed one of these systems. I called today, October 5, 2023 at 2:09pm. I give the date and time because whoever answered my call was super nice and extremely knowledgeable. I wish all companies were like this and all customer service reps were this capable. I cannot express enough as to how great my experience has been with this company. I highly recommend this company and their products. I generally do not leave reviews, but felt compelled to do so in this instance as I am blown away by the overall awesomeness
Overall Rating
Overall Rating
( 14 Reviews )Write a Review
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