Chamber of Commerce

      Erie Insurance: Roanoke Office

      ( 7 Reviews )

      Erie Insurance: Roanoke Office
      • 2820 Electric Rd SW #100
        Roanoke, VA 24018
      •   540-989-8950
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      Chamber Rating

      2.3 - (7 reviews)
      2
      0
      0
      1
      4
      Read Our 7 Reviews

      Chamber Rating

      2.3 - (7 reviews)
      2
      0
      0
      1
      4
      › ‹
      • Rebecca Harlow

        Called yesterday to see about auto insurance. He took all my information down and said an agent would call me that evening or in the morning. Been waiting all day for a call back.. called again and the guy that I talk to said he would send them another message to call me. No call!! Not a very reliable insurance company.
        Apr 5th, 2024

      • Brad

        No follow up from any of the agents.
        Mar 29th, 2024

      • Amber Asten


        Aug 13th, 2023

      • Cee ooo

        Slow at responding
        Jun 25th, 2022

      • tanayia Melton


        Jun 27th, 2021

      Read Our 7 Reviews

      About
      Erie Insurance: Roanoke Office

      Erie Insurance: Roanoke Office is located at 2820 Electric Rd SW #100 in Roanoke, Virginia 24018. Erie Insurance: Roanoke Office can be contacted via phone at 540-989-8950 for pricing, hours and directions.

      Contact Info

      •   540-989-8950
      •   (540) 989-8950

      Services

      • AUTO
      • BUSINESS
      • HOME
      • LIFE

      Payment Methods

      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Erie Insurance: Roanoke Office?

      A The phone number for Erie Insurance: Roanoke Office is: 540-989-8950.

      Q Where is Erie Insurance: Roanoke Office located?

      A Erie Insurance: Roanoke Office is located at 2820 Electric Rd SW #100, Roanoke, VA 24018

      Q What is the internet address for Erie Insurance: Roanoke Office?

      A The website (URL) for Erie Insurance: Roanoke Office is: https://www.erieinsurance.com/contact-erie/locations/roanoke

      Q How big is Erie Insurance: Roanoke Office?

      A Erie Insurance: Roanoke Office employs approximately 20+ people.

      Q Is there a key contact at Erie Insurance: Roanoke Office?

      A You can contact Mark Banks at 540-989-8950.

      Q How is Erie Insurance: Roanoke Office rated?

      A Erie Insurance: Roanoke Office has a 2.3 Star Rating from 7 reviewers.

      Key Contacts

      image
      Mark Banks
      Manager

      Ratings and Reviews
      Erie Insurance: Roanoke Office

      Overall Rating

      Overall Rating
      ( 7 Reviews )
      2
      0
      0
      1
      4
      Write a Review

      Rebecca Harlow on Google

      image Called yesterday to see about auto insurance. He took all my information down and said an agent would call me that evening or in the morning. Been waiting all day for a call back.. called again and the guy that I talk to said he would send them another message to call me. No call!! Not a very reliable insurance company.

      Business Response on Google Apr 7th, 2024
      Hello, Rebecca. We are sorry to hear this! We have reached out to the appropriate people and requested that someone contact you. If you need additional assistance please reach out to our Customer Care department at 1-800-458-0811, option 4 or [email protected]. Thank you.

      Brad on Google

      image No follow up from any of the agents.

      Business Response on Google Mar 27th, 2024
      Hello, Brad! We are sorry to hear that. It sounds like it would be most helpful to get you in touch with our Customer Care department. Representatives are available at 1-800-458-0811, option 4 Monday-Friday from 8 AM to 11 PM (EST) and Saturday from 9 AM to 4:30 PM (EST). You can also reach out by email to [email protected].

      Amber Asten on Google

      image

      Business Response on Google Aug 15th, 2023
      Thank you for the great rating, Amber!

      Cee ooo on Google

      image Slow at responding

      Business Response on Google Jun 20th, 2022
      Cee, thank you for letting us know, and we apologize for the experience you had. If possible, please send us more details to [email protected] so we can look into this.

      tanayia Melton on Google

      image

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      Overall Rating

      Overall Rating
      ( 7 Reviews )
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      0
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      4

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