Verizon
-
4801 Valley View Blvd Nw
, Ste A
Roanoke, Virginia 24012 - (800) 880-1077
- Website
Hours
Chamber Rating
-
Kevin Franceschini
The people were nice enough but to wait an hour WITH an appointment is crazy. Clearly you need more staff. Come on Verizon. You charge crazy $$$ for phone and service. Pay your people and get more of them.
Apr 7th, 2024 -
mary johnson
Apr 1st, 2024 -
steven hasheider
Mar 25th, 2024 -
Bill Crowley
Feb 17th, 2024 -
Brandie Turner
2 Weeks ago we switched to TMobile due to poor cell service and poor customer service from Verizon. We went to the satellite store in Vinton and was sent to the main store at Valley View to simply get a copy of a final bill. I was refused service at both locations. (I was a joint account holder) They refused to provide me a copy and sent me away empty handed stating they would get fired if they gave it to me. The Verizon app was automatically shut off on our phones when we switched to T Mobile so we did not have access to our online account info either. We also have not received a paper bill at our home address. Verizon thought it would be a great idea to go ahead and drain our bank account with no notice for the full balances of the phones etc. without providing proper documentation or actually sending a final bill and after being informed that TMobile would be the responsible party during the switch. I have filed a BBB complaint and I recommend doing business elsewhere for anyone considering Verizon.
Mar 9th, 2024
About
Verizon
Visit our store at Roanoke for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Products
- Business cell phones
- Business mobile hotspots
- Business tablets
- Business laptops
Services
- Mobile plans
- Wireless Internet plans
- Voice plans
Brands
- Apple
- Samsung
- Motorola
- Kyocera
- TCL
Languages
- English
Questions & Answers
Q What is the phone number for Verizon?
A The phone number for Verizon is: (800) 880-1077.
Q Where is Verizon located?
A Verizon is located at 4801 Valley View Blvd Nw, Ste A, Roanoke, Virginia 24012
Q What is the internet address for Verizon?
A The website (URL) for Verizon is: https://www.verizon.com/stores/details/virginia/roanoke/valley-view-301730/?CMP=seo_b_x_vz_oth_ot_2022_08_website
Q How big is Verizon?
A Verizon employs approximately 20+ people.
Q What days are Verizon open?
A Verizon is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 5:00 PM
Q How is Verizon rated?
A Verizon has a 3.4 Star Rating from 443 reviewers.
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Ratings and Reviews
Verizon
Overall Rating
Overall Rating
( 443 Reviews )Kevin Franceschini on Google
The people were nice enough but to wait an hour WITH an appointment is crazy. Clearly you need more staff. Come on Verizon. You charge crazy $$$ for phone and service. Pay your people and get more of them.
mary johnson on Google
steven hasheider on Google
Bill Crowley on Google
Brandie Turner on Google
2 Weeks ago we switched to TMobile due to poor cell service and poor customer service from Verizon. We went to the satellite store in Vinton and was sent to the main store at Valley View to simply get a copy of a final bill. I was refused service at both locations. (I was a joint account holder) They refused to provide me a copy and sent me away empty handed stating they would get fired if they gave it to me. The Verizon app was automatically shut off on our phones when we switched to T Mobile so we did not have access to our online account info either. We also have not received a paper bill at our home address. Verizon thought it would be a great idea to go ahead and drain our bank account with no notice for the full balances of the phones etc. without providing proper documentation or actually sending a final bill and after being informed that TMobile would be the responsible party during the switch. I have filed a BBB complaint and I recommend doing business elsewhere for anyone considering Verizon.
Overall Rating
Overall Rating
( 443 Reviews )Write a Review
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