Firestone Complete Auto Care

Hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 6:00 PM

Chamber Rating

3.8 - (169 reviews)
96
22
7
10
34
Read Our 169 Reviews

Chamber Rating

3.8 - (169 reviews)
96
22
7
10
34
  • Tony Budimir

    I take my car here every time my car needs maintenance, oil change and new tires. Friendly staff, great service and you can tell the management runs a well-oiled machine, no pun intended. Shout out to Igor, the manager, for being always helpful and making things easy.
    Apr 8th, 2024

  • Andrija Golubovic

    I always have a great experience. I am costumer for years now and always they do honest job and within fair price for everything compare to other shops. Dont really understand negative reviews so thats why I decided to post one. Igor and guys always take good care of me, never over charge me for something or add unnecessary repairs. I know exactly what is my issue with car before I even go there and guess what, 10/10 times say exactly what I know the issue is and never add something additional. Everybody have different opinions even if you go to doctor about your health, opinion will differ so dont be quick to judge. Alignment is by far the best in Firestone I am really particular about that and had issues in past with other random shops, when I am in rush and Firestone are busy I go to closer one to my house and regret it later for doing that. My guy to look for there is Igor and he is always responsive, accurate and patient which I like a lot so thank you again and kepp doing what you doing.
    Apr 4th, 2024

  • Bill Amos

    The tire repair on our van was done timely and efficiently. However, additional work was recommended $700 for brake pads rotors etc. and I was told it needed to be done right away. I declined the work and took the van to our mechanic and the recommended repairs were unnecessary. Brake pads are good for months more.
    Mar 24th, 2024

  • Mike Moore

    I had a appointment at 2:00 for 3 tires and 3 tires only witch shouldve took only 45 minutes to do 3 hours and 25 minutes later before I got my keys I worked at B.F Goodrich for 10 years if it wouldve took 3 hours to put on 3 tire somebody wouldve been looking for a job so with that being said I will near use that Firestone again that is the slowest place I ever been for tires!
    Mar 22nd, 2024

  • lokobucky1

    Because of the fast service. Expected job to be done next day but was done within couple hours
    Mar 6th, 2024

Read Our 169 Reviews

About
Firestone Complete Auto Care

Firestone Complete Auto Care is located at 2001 Huguenot Rd in Richmond, Virginia 23235. Firestone Complete Auto Care can be contacted via phone at 804-212-2994 for pricing, hours and directions.

Contact Info

  •   804-212-2994

Questions & Answers

Q What is the phone number for Firestone Complete Auto Care?

A The phone number for Firestone Complete Auto Care is: 804-212-2994.


Q Where is Firestone Complete Auto Care located?

A Firestone Complete Auto Care is located at 2001 Huguenot Rd, Richmond, VA 23235


Q What is the internet address for Firestone Complete Auto Care?

A The website (URL) for Firestone Complete Auto Care is: https://local.firestonecompleteautocare.com/virginia/north-chesterfield/2001-huguenot-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps


Q What days are Firestone Complete Auto Care open?

A Firestone Complete Auto Care is open:
Sunday: 9:00 AM - 5:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 6:00 PM


Q How is Firestone Complete Auto Care rated?

A Firestone Complete Auto Care has a 3.8 Star Rating from 169 reviewers.

Ratings and Reviews
Firestone Complete Auto Care

Overall Rating

Overall Rating
( 169 Reviews )
96
22
7
10
34
Write a Review

Tony Budimir on Google

image I take my car here every time my car needs maintenance, oil change and new tires. Friendly staff, great service and you can tell the management runs a well-oiled machine, no pun intended. Shout out to Igor, the manager, for being always helpful and making things easy.


Andrija Golubovic on Google

image I always have a great experience. I am costumer for years now and always they do honest job and within fair price for everything compare to other shops. Dont really understand negative reviews so thats why I decided to post one. Igor and guys always take good care of me, never over charge me for something or add unnecessary repairs. I know exactly what is my issue with car before I even go there and guess what, 10/10 times say exactly what I know the issue is and never add something additional. Everybody have different opinions even if you go to doctor about your health, opinion will differ so dont be quick to judge. Alignment is by far the best in Firestone I am really particular about that and had issues in past with other random shops, when I am in rush and Firestone are busy I go to closer one to my house and regret it later for doing that. My guy to look for there is Igor and he is always responsive, accurate and patient which I like a lot so thank you again and kepp doing what you doing.


Bill Amos on Google

image The tire repair on our van was done timely and efficiently. However, additional work was recommended $700 for brake pads rotors etc. and I was told it needed to be done right away. I declined the work and took the van to our mechanic and the recommended repairs were unnecessary. Brake pads are good for months more.

Business Response on Google Mar 27th, 2024
Hello Bill, we are sorry to hear of the poor customer service you received while visiting our Richmond store. If you would like to discuss your concerns with us, please feel free to email [email protected]. Please provide full details, your contact information, and your invoice number. Thank you for choosing Firestone, we value your business. ^Bryan

Mike Moore on Google

image I had a appointment at 2:00 for 3 tires and 3 tires only witch shouldve took only 45 minutes to do 3 hours and 25 minutes later before I got my keys I worked at B.F Goodrich for 10 years if it wouldve took 3 hours to put on 3 tire somebody wouldve been looking for a job so with that being said I will near use that Firestone again that is the slowest place I ever been for tires!

Business Response on Google Mar 22nd, 2024
Hello, Mike. We take negative experiences very seriously, and we would like to ensure that your concerns are addressed by the appropriate management team. Please email us at [email protected] with the details of your visit, any related invoice numbers, the store location, and your full contact information. We value your business and thank you for choosing Firestone. ^Mariah

lokobucky1 on Google

image Because of the fast service. Expected job to be done next day but was done within couple hours


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Overall Rating

Overall Rating
( 169 Reviews )
96
22
7
10
34

Write a Review

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