Albert Pizzeria

Apr 4th, 2024

Let me start out by saying, I NEVER leave 1 star reviews unless it is absolutely deserved and this is that time. First of all, the Pizza is GREAT! But the woman who claims she "owns the place" has a horrible attitude and she has no understanding of what customer service means or is. She wouldn't let me place an order over the phone unless I gave her my card info. (Understandable if an order is over a certain amount) which my order came out to roughly $45. So I got 2 pizzas, a salad, and pasta. (Not that big of an order) but the issue is not paying over the phone, it's the fact that she accused me of something I did NOT do. She accused me of calling a week ago and not picking up the food I ordered. I told her I've never called and it was my first time ordering from there and I've had the same phone number for over 2 years so there's no way that's possible. Plus I would never do that anyway. I get there to pick up the food and I see that my bank shows they charged me $95!! I asked her about it and she told me "I don't know what to tell you" ...... are you serious? How about tell me how I got overcharged and that you will correct it?! Come on you seriously can't come up with anything else to say? Like I said lack of customer service experience... But for an owner of a restaurant you would think they would want their customers to keep coming back so you make their experience pleasurable right? I'll tell you what! I will NEVER go there EVER AGAIN. Good luck
Apr 3rd, 2024

Rough part of town. Pizza by the slice however the slice I had didn't taste like much. I also had a beef patty and a shapgheti with meat sauce..... Nothing I ordered gave me the " I can't wait to come back" taste. To some it all up it was basic. Go ahead and try it for yourself you may end up hitting a homerun. Enjoy
Apr 2nd, 2024

I love the food here never disappoints!
Apr 1st, 2024

Mar 28th, 2024