Aero Care Home Medical Equipment

Received call from someone overseas telling me my payment due the 23rd of Jan. is late and today is Jan.10th. As usual it was someone who had no communication skills .
Jan 4th, 2023

I can only agree with other people's rating. I would give zero stars if I could for bouncing back and forth when you call (if you can finally talk to a human being) and their lack of follow up and owership of their problems are terrible. Ask for a manager to call twice within a week and never got a call back.
Jun 6th, 2021

PLEASE TAKE WARNING!! I cannot get direct answers on anything! The worst company ever. Continues to process payments month after month without explaining why or a duration for payments. Notes left by reps are lies and don't even begin to cover the reason for my call at all.
May 18th, 2021

Please read all of the reviews on this company before doing business with them. It is a total scam. They conned me out of almost 500$. No one returns calls. No one answers the phone.
Nov 15th, 2020

I know a lot of people gripe about their oxygen supply companies, but I've never seen one that has 13 Google reviews and every single one is rated at one star. Here I am adding a 14th. It's been over six months with them, and beyond the initial intake appointment, I've not yet had an interaction that wasn't rife with glitches, mistakes, and delays. The problem doesn't seem to be with the staff at the local Parham location, whom I've found to be helpful and professional. The primary problem seems to be with the fulfillment center for reordering supplies, which I believe is located in Tennessee. The center loses prescription information, forgets to send parts that have been ordered, sends parts that are incorrect, and after taking weeks to get it together, will still ship corrected orders using USPS standard shipping, rather than an expedited service. My mother should have had a new CPAP mask over a month ago, but is stuck using her old, degraded one that no longer fits properly and probably can't be sanitized to the degree it should. This is not at all an acceptable level of service from almost any type of company. It's certainly not acceptable from a company whose purpose is to supply the items needed to help patients breath. I've sent a message to my mother's doctor to request she be switched to another DME company. Avoid this company if you possibly can, so you can save yourself the same trouble.
Jan 3rd, 2021