Chamber Rating

3.3 - (6 reviews)
3
0
1
0
2
Read Our 6 Reviews

Chamber Rating

3.3 - (6 reviews)
3
0
1
0
2
  • Hayden P

    Bought out by County Waste. :(
    Jul 28th, 2015

  • Thomas Gittings

    Excellent service and great price. They haven't missed a day in 4 years.
    Sep 28th, 2013

  • Brenda Hiers

    I've had their service for the past 6 years no problems at all. Also, I really like supporting local businesses.
    Dec 5th, 2012

  • Heather Romer

    I forgot to pay my bill last period and received the nicest reminder call from them. I really appreciate their courtesy and respect. I was able to pay over the telephone with my credit card and went on my way. Later I couldn't stop thinking of how polite this company is, more than most I've dealt with. They give a new meaning to "personal service".
    Nov 27th, 2012

  • r “gg” cole

    I 've had their service for a year and a half. Three times I 've asked if there is any way the bills could be bigger, postcard size is small and easily lost in mail. I paid my last bill and have been looking for a bill but haven't got one. So rather than mail me a notice with a late charge they just left my trash on the curb. I called yesterday to find out if they had changed the day without letting me know. She returned call leaving message without answering my question. I called back today and she keeps telling me I'm past due and that's why they didn't get my trash. Said the phone number wasn't good for me, was very rude telling me three times my bill was late when I understood the first time. Three times I told her I am sorry I didn't get the bill and whomever called obviously misdialed and didn't try again because I've had my number seven years. I said why not mail a late notice, what happened to taking care of your customer, ending up having to hang up on her because her being right was more important than the issue at hand. Putting whole story on here because it is ridiculous treatment of a customer and because today I checked my mail and I got my bill, plus someone else's trash bill who lives 14 miles from me according to maps. I was kind enough to call Value Waste and let them know I had received the man's bill so that they would not be mistreating another customer unnecessarily as they did me. Good trash service, bad customer service!!!!!
    Oct 26th, 2012

Read Our 6 Reviews

About
Value Waste Co

Value Waste Co is located at 1642 Commerce Rd in Richmond, Virginia 23224. Value Waste Co can be contacted via phone at 804-230-4055 for pricing, hours and directions.

Contact Info

  •   804-230-4055

Questions & Answers

Q What is the phone number for Value Waste Co?

A The phone number for Value Waste Co is: 804-230-4055.


Q Where is Value Waste Co located?

A Value Waste Co is located at 1642 Commerce Rd, Richmond, VA 23224


Q How big is Value Waste Co?

A Value Waste Co employs approximately 20+ people.


Q How is Value Waste Co rated?

A Value Waste Co has a 3.3 Star Rating from 6 reviewers.

Ratings and Reviews
Value Waste Co

Overall Rating

Overall Rating
( 6 Reviews )
3
0
1
0
2
Write a Review

Hayden P on Google

image Bought out by County Waste. :(


Thomas Gittings on Google

image Excellent service and great price. They haven't missed a day in 4 years.


Brenda Hiers on Google

image I've had their service for the past 6 years no problems at all. Also, I really like supporting local businesses.


Heather Romer on Google

image I forgot to pay my bill last period and received the nicest reminder call from them. I really appreciate their courtesy and respect. I was able to pay over the telephone with my credit card and went on my way. Later I couldn't stop thinking of how polite this company is, more than most I've dealt with. They give a new meaning to "personal service".


r “gg” cole on Google

image I 've had their service for a year and a half. Three times I 've asked if there is any way the bills could be bigger, postcard size is small and easily lost in mail. I paid my last bill and have been looking for a bill but haven't got one. So rather than mail me a notice with a late charge they just left my trash on the curb. I called yesterday to find out if they had changed the day without letting me know. She returned call leaving message without answering my question. I called back today and she keeps telling me I'm past due and that's why they didn't get my trash. Said the phone number wasn't good for me, was very rude telling me three times my bill was late when I understood the first time. Three times I told her I am sorry I didn't get the bill and whomever called obviously misdialed and didn't try again because I've had my number seven years. I said why not mail a late notice, what happened to taking care of your customer, ending up having to hang up on her because her being right was more important than the issue at hand. Putting whole story on here because it is ridiculous treatment of a customer and because today I checked my mail and I got my bill, plus someone else's trash bill who lives 14 miles from me according to maps. I was kind enough to call Value Waste and let them know I had received the man's bill so that they would not be mistreating another customer unnecessarily as they did me. Good trash service, bad customer service!!!!!


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Overall Rating

Overall Rating
( 6 Reviews )
3
0
1
0
2

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