Target
-
11301 Midlothian Tpke
Richmond, VA 23235 - 804-897-5711
Hours
Chamber Rating
-
Alexandria Johns
The employees are always so nice! Plus they are always having good sales!
Mar 28th, 2024 -
John Zeets
Found the valentine gift I was looking for all over. Ordered it online to secure I had it for my wife.
Mar 6th, 2024 -
Teresa Brightwell
Friendly and helpful staff in customer service and checkout.
Mar 4th, 2024 -
Allyson Cochran
Quite frankly today has been one of the most embarrassing days of my life. I ordered a Meta Quest 3 to have delivered. Come to find out I didnt really like it much so I decided to return it. The lady at the front desk told me the serial numbers on the box and headset do not match so I couldnt return it. Which didnt make sense to me because I never switched anything. She told me to call guest services which I did and told me to let them talk to a team member. I got disconnected so I had to call back. Had to walk into the store a few times every time I got disconnected so the customer service lady could talk to the team member. They even called security up to the front which was mortifying itself. They treated me as if I was a thief! I was so embarrassed. Got disconnected again and finally got the final lady who solved my issue. The customer service lady on the phone told me to just leave the Quest at the front desk and she would refund on her end. After getting home I decided to google serial numbers not matching because it was still bothering me as it was mortifying to me. Apparently the serial numbers on the box and headset dont match and it was meant to be that way. That I could buy a whole new one and it wouldnt match just the same as the one I was returning. The serial number on the box is the system as a whole! The controllers have a different serial number as well as the headset having a different serial number! Its all over the internet and Meta can confirm. Target please educate your employees like this dont let someone else go through this. I dont even want to go back to that target because I am so embarrassed! To the employee who said she couldnt put it back on her shelves because it DEFECTIVE you CAN put it back on your shelves because ALL meta quests have a different serial number on the box. Open a new one yourself.
Feb 17th, 2024 -
Dawn Ward
I love shopping at any Target, typically, but realized I like this one across from Chesterfield Towne Center less because they have no music playing overhead, in background. I asked store associates about it and they too lamented this fact. Music please!
Feb 15th, 2024
Contact Info
- 804-897-5711
Questions & Answers
Q What is the phone number for Target?
A The phone number for Target is: 804-897-5711.
Q Where is Target located?
A Target is located at 11301 Midlothian Tpke, Richmond, VA 23235
Q What is the internet address for Target?
A The website (URL) for Target is: https://www.target.com/sl/richmond-west/1041
Q What days are Target open?
A Target is open:
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Thursday: 8:00 AM - 10:00 PM
Q How is Target rated?
A Target has a 4.3 Star Rating from 533 reviewers.
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Ratings and Reviews
Target
Overall Rating
Overall Rating
( 533 Reviews )Alexandria Johns on Google
The employees are always so nice! Plus they are always having good sales!
John Zeets on Google
Found the valentine gift I was looking for all over. Ordered it online to secure I had it for my wife.
Teresa Brightwell on Google
Friendly and helpful staff in customer service and checkout.
Allyson Cochran on Google
Quite frankly today has been one of the most embarrassing days of my life. I ordered a Meta Quest 3 to have delivered. Come to find out I didnt really like it much so I decided to return it. The lady at the front desk told me the serial numbers on the box and headset do not match so I couldnt return it. Which didnt make sense to me because I never switched anything. She told me to call guest services which I did and told me to let them talk to a team member. I got disconnected so I had to call back. Had to walk into the store a few times every time I got disconnected so the customer service lady could talk to the team member. They even called security up to the front which was mortifying itself. They treated me as if I was a thief! I was so embarrassed. Got disconnected again and finally got the final lady who solved my issue. The customer service lady on the phone told me to just leave the Quest at the front desk and she would refund on her end. After getting home I decided to google serial numbers not matching because it was still bothering me as it was mortifying to me. Apparently the serial numbers on the box and headset dont match and it was meant to be that way. That I could buy a whole new one and it wouldnt match just the same as the one I was returning. The serial number on the box is the system as a whole! The controllers have a different serial number as well as the headset having a different serial number! Its all over the internet and Meta can confirm. Target please educate your employees like this dont let someone else go through this. I dont even want to go back to that target because I am so embarrassed! To the employee who said she couldnt put it back on her shelves because it DEFECTIVE you CAN put it back on your shelves because ALL meta quests have a different serial number on the box. Open a new one yourself.
Dawn Ward on Google
I love shopping at any Target, typically, but realized I like this one across from Chesterfield Towne Center less because they have no music playing overhead, in background. I asked store associates about it and they too lamented this fact. Music please!
Overall Rating
Overall Rating
( 533 Reviews )Write a Review
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