Truist
-
5816 GROVE AVE
RICHMOND, Virginia 23226 - (804) 614-3611
- Website
Hours
Chamber Rating
-
Shaun Malik
Never have I experienced such terrible customer service and such incompetence by a staff at a place of business before. Im not only submitting a review based on several experiences Ive had, but based on countless observations on the way they treat most people who enter their bank. Ive had it and Im taking my business elsewhere.
Mar 14th, 2023 -
Scott Shaheen
This branch should be open by now. They cannot even have simple office hours posted correctly on line or on their branch voicemail. They say the lobby is open but it's still closed! Then when you tell them the hours say they are supposed to be open, you are greeted with "well we will let our manager know"!
Jan 9th, 2021 -
MK Severin
This branch was amazing with the small business account I used, and I wasn't even the company owner! They always went the extra mile for me. Highly recommended.
Jun 3rd, 2017 -
E.
Not the most helpful or capable branch, unfortunately. Disappointing customer service at best.
Sep 12th, 2016
Products
- Checking
- Commercial
- Credit Cards
- Loans
- Mortgage
- Online & Mobile
- Banking Accounts
- Personal Savings
- Small Business Banking
- Wealth Management
Services
- Deposit Transactions
- Direct Retail Loans
- Credit Cards/constant Crd
- Business Loans
- Night Depository Service
- Mortgage Loans
- Insurance Services
- Investment Services
- Treasury Services
- Trust Services By Appt
- International/retail&wire
- Leasing Services By Appt
- Cash Management By Appt
- Foreign Currency Exchange
Languages
- English
- Spanish
Questions & Answers
Q What is the phone number for Truist?
A The phone number for Truist is: (804) 614-3611.
Q Where is Truist located?
A Truist is located at 5816 GROVE AVE, RICHMOND, Virginia 23226
Q What is the internet address for Truist?
A The website (URL) for Truist is: https://www.truist.com/branch/va/richmond/23226/5816-grove-ave
Q How big is Truist?
A Truist employs approximately 20+ people.
Q What days are Truist open?
A Truist is open:
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Truist rated?
A Truist has a 2.3 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Truist
Overall Rating
Overall Rating
( 4 Reviews )Shaun Malik on Google
Never have I experienced such terrible customer service and such incompetence by a staff at a place of business before. Im not only submitting a review based on several experiences Ive had, but based on countless observations on the way they treat most people who enter their bank. Ive had it and Im taking my business elsewhere.
Scott Shaheen on Google
This branch should be open by now. They cannot even have simple office hours posted correctly on line or on their branch voicemail. They say the lobby is open but it's still closed! Then when you tell them the hours say they are supposed to be open, you are greeted with "well we will let our manager know"!
MK Severin on Google
This branch was amazing with the small business account I used, and I wasn't even the company owner! They always went the extra mile for me. Highly recommended.
E. on Google
Not the most helpful or capable branch, unfortunately. Disappointing customer service at best.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
Bank Near Me in Richmond, VA
Wells Fargo Bank
Richmond, Virginia 23221
(804) 278-6150 ( 23 Reviews )
Wells Fargo Bank
Richmond, Virginia 23230
(804) 281-7120 ( 24 Reviews )
Bank Of America
Richmond, VA 23294
( 0 Reviews )
Chesapeake Bank - Lakewood
Richmond, Virginia 23238
804-939-6444 ( 0 Reviews )
Truist
RICHMOND, Virginia 23219
(804) 782-5690 ( 28 Reviews )
Atlantic Union Bank
Richmond, Virginia 23221
(804) 204-2370 ( 25 Reviews )
COF West Creek
Richmond, VA 23238
( 0 Reviews )
Bank of America (with Drive-thru ATM)
Richmond, VA 23228
804-264-5700 ( 42 Reviews )