Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.3 - (4 reviews)
1
0
0
1
2
Read Our 4 Reviews

Chamber Rating

Verified Member
2.3 - (4 reviews)
1
0
0
1
2
  • Shaun Malik

    Never have I experienced such terrible customer service and such incompetence by a staff at a place of business before. Im not only submitting a review based on several experiences Ive had, but based on countless observations on the way they treat most people who enter their bank. Ive had it and Im taking my business elsewhere.
    Mar 14th, 2023

  • Scott Shaheen

    This branch should be open by now. They cannot even have simple office hours posted correctly on line or on their branch voicemail. They say the lobby is open but it's still closed! Then when you tell them the hours say they are supposed to be open, you are greeted with "well we will let our manager know"!
    Jan 9th, 2021

  • MK Severin

    This branch was amazing with the small business account I used, and I wasn't even the company owner! They always went the extra mile for me. Highly recommended.
    Jun 3rd, 2017

  • E.

    Not the most helpful or capable branch, unfortunately. Disappointing customer service at best.
    Sep 12th, 2016

Read Our 4 Reviews

About
Truist

At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Contact Info

Products

  • Checking
  • Commercial
  • Credit Cards
  • Loans
  • Mortgage
  • Online & Mobile
  • Banking Accounts
  • Personal Savings
  • Small Business Banking
  • Wealth Management

Services

  • Deposit Transactions
  • Direct Retail Loans
  • Credit Cards/constant Crd
  • Business Loans
  • Night Depository Service
  • Mortgage Loans
  • Insurance Services
  • Investment Services
  • Treasury Services
  • Trust Services By Appt
  • International/retail&wire
  • Leasing Services By Appt
  • Cash Management By Appt
  • Foreign Currency Exchange

Languages

  • English
  • Spanish

Images

Questions & Answers

Q What is the phone number for Truist?

A The phone number for Truist is: (804) 614-3611.


Q Where is Truist located?

A Truist is located at 5816 GROVE AVE, RICHMOND, Virginia 23226


Q What is the internet address for Truist?

A The website (URL) for Truist is: https://www.truist.com/branch/va/richmond/23226/5816-grove-ave


Q How big is Truist?

A Truist employs approximately 20+ people.


Q What days are Truist open?

A Truist is open:
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM


Q How is Truist rated?

A Truist has a 2.3 Star Rating from 4 reviewers.

Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM

Ratings and Reviews
Truist

Overall Rating

Overall Rating
( 4 Reviews )
1
0
0
1
2
Write a Review

Shaun Malik on Google

image Never have I experienced such terrible customer service and such incompetence by a staff at a place of business before. Im not only submitting a review based on several experiences Ive had, but based on countless observations on the way they treat most people who enter their bank. Ive had it and Im taking my business elsewhere.


Scott Shaheen on Google

image This branch should be open by now. They cannot even have simple office hours posted correctly on line or on their branch voicemail. They say the lobby is open but it's still closed! Then when you tell them the hours say they are supposed to be open, you are greeted with "well we will let our manager know"!


MK Severin on Google

image This branch was amazing with the small business account I used, and I wasn't even the company owner! They always went the extra mile for me. Highly recommended.


E. on Google

image Not the most helpful or capable branch, unfortunately. Disappointing customer service at best.


Overall Rating

Overall Rating
( 4 Reviews )
1
0
0
1
2

Write a Review

RATING:
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