Chamber of Commerce

      AutoZone Auto Parts

      ( 98 Reviews )

      AutoZone Auto Parts
      Shop AutoZone online or in-store today!
      Yext Power Listing.
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      Hours

      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      8:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (98 reviews)
      57
      16
      9
      4
      12
      Read Our 98 Reviews

      Chamber Rating

      Verified Member
      4.0 - (98 reviews)
      57
      16
      9
      4
      12
      › ‹
      • Kevin Wilcox


        Mar 15th, 2024

      • Emory Heiston


        Jan 21st, 2024

      • Erica Crawley

        Very nice personnel and very helpful. Went for a battery check and got a new one. They checked my alternator as well.
        Dec 27th, 2023

      • Akasha Jackson

        Im leaving a star because I have to actually wouldnt even give this store that!! I ordered SAME DAY pick up.- I waited hours for a confirmation email to go pick up and I never received it. So I called the store a lady answered and I explained its about an hour before they closed and I ordered a pick up and had not heard back yet. She responded. soooo what you tryna do? Duuuhhhh Im trying to pick up my new battery!! She told me to get there before 8- so frustrated I just said Ill go in the morning. Next day I go to pick up my battery. I was given my battery- I asked was there someone there who could switch it out for me. I thought I read somewhere that this service comes with the purchase of a new battery. She says nope no ones there to do it- she doesnt like messing with batteries. I saw a couple other workers in the store I guess no one knew how to change a battery. I went to YouTube to see what I can do. (I know NOTHING ABOUT CARS) I came back in the store asked for the tools needed she just pointed at the basket. Tools are over there like damn. I didnt even know what I was looking at. So I left with a battery. Im still riding around with the new battery in my trunk . This is sad! The worst experience I have ever had and I will NEVER purchase from auto one again. Sadly Ill have to let my friends and family know of my experience and warn and mind them not to shop there! I feel totally let down as a loyal customer.////// update: the store manager called me to make it right and he really went above and beyond to do so!! I am extremely pleased and im no longer riding around with a brand new battery! Thanks Alanza truly stepped up and provided me with excellent service!! You have no idea how much you have helped me, this was an unexpected service that I needed at the wrong time. I will be back.
        Dec 14th, 2023

      • Raakin Ali

        Service was just slow
        Dec 6th, 2023

      Read Our 98 Reviews

      About
      AutoZone Auto Parts

      AutoZone Richmond #4728 in Richmond, VA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Richmond, VA or call us at (804) 718-6700.

      Contact Info

      Products

      • Auto Parts
      • Brake Pads
      • Car Battery
      • Car Accessories
      • After Market Automobile Parts

      Brands

      • Duralast
      • Edelbrock
      • Bosch
      • ACDelco
      • FRAM
      • Penzoil
      • Valvoline
      • Havoline
      • Chevron
      • K&N Performance

      Vidoes

      Questions & Answers

      Q What is the phone number for AutoZone Auto Parts?

      A The phone number for AutoZone Auto Parts is: (804) 718-6700.

      Q Where is AutoZone Auto Parts located?

      A AutoZone Auto Parts is located at 2708 Williamsburg Rd, Richmond, Virginia 23231

      Q What is the internet address for AutoZone Auto Parts?

      A The website (URL) for AutoZone Auto Parts is: https://www.autozone.com/locations/va/richmond/2708-williamsburg-rd.html

      Q What days are AutoZone Auto Parts open?

      A AutoZone Auto Parts is open:
      Friday: 7:30 AM - 9:00 PM
      Saturday: 7:30 AM - 9:00 PM
      Sunday: 8:00 AM - 8:00 PM
      Monday: 7:30 AM - 9:00 PM
      Tuesday: 7:30 AM - 9:00 PM
      Wednesday: 7:30 AM - 9:00 PM
      Thursday: 7:30 AM - 9:00 PM

      Q How is AutoZone Auto Parts rated?

      A AutoZone Auto Parts has a 4.0 Star Rating from 98 reviewers.

      Hours

      Friday:
      7:30 AM - 9:00 PM
      Saturday:
      7:30 AM - 9:00 PM
      Sunday:
      8:00 AM - 8:00 PM
      Monday:
      7:30 AM - 9:00 PM
      Tuesday:
      7:30 AM - 9:00 PM
      Wednesday:
      7:30 AM - 9:00 PM
      Thursday:
      7:30 AM - 9:00 PM

      Ratings and Reviews
      AutoZone Auto Parts

      Overall Rating

      Overall Rating
      ( 98 Reviews )
      57
      16
      9
      4
      12
      Write a Review

      Kevin Wilcox on Google

      image

      Emory Heiston on Google

      image

      Erica Crawley on Google

      image Very nice personnel and very helpful. Went for a battery check and got a new one. They checked my alternator as well.

      Business Response on Google Dec 16th, 2023
      Hello Erica, we're glad to hear we helped you out! Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We hope you visit us again soon!

      Akasha Jackson on Google

      image Im leaving a star because I have to actually wouldnt even give this store that!! I ordered SAME DAY pick up.- I waited hours for a confirmation email to go pick up and I never received it. So I called the store a lady answered and I explained its about an hour before they closed and I ordered a pick up and had not heard back yet. She responded. soooo what you tryna do? Duuuhhhh Im trying to pick up my new battery!! She told me to get there before 8- so frustrated I just said Ill go in the morning. Next day I go to pick up my battery. I was given my battery- I asked was there someone there who could switch it out for me. I thought I read somewhere that this service comes with the purchase of a new battery. She says nope no ones there to do it- she doesnt like messing with batteries. I saw a couple other workers in the store I guess no one knew how to change a battery. I went to YouTube to see what I can do. (I know NOTHING ABOUT CARS) I came back in the store asked for the tools needed she just pointed at the basket. Tools are over there like damn. I didnt even know what I was looking at. So I left with a battery. Im still riding around with the new battery in my trunk . This is sad! The worst experience I have ever had and I will NEVER purchase from auto one again. Sadly Ill have to let my friends and family know of my experience and warn and mind them not to shop there! I feel totally let down as a loyal customer.////// update: the store manager called me to make it right and he really went above and beyond to do so!! I am extremely pleased and im no longer riding around with a brand new battery! Thanks Alanza truly stepped up and provided me with excellent service!! You have no idea how much you have helped me, this was an unexpected service that I needed at the wrong time. I will be back.

      Business Response on Google Dec 25th, 2023
      We're sorry to hear you didn't have the best experience with our team, Akasha. Our team strives to take care of every customer and you should always be able to depend on us. Please reach out to us at [email protected] so we can look into this and follow up with you. We hope you give us a chance to win back your trust and confidence.

      Raakin Ali on Google

      image Service was just slow

      Business Response on Google Nov 16th, 2023
      We're sorry about the inconvenience, Raakin. We know how important it is to take care of every customer as quickly as possible. Please send us an email at [email protected] so we can look into this and follow up with you.
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      Overall Rating

      Overall Rating
      ( 98 Reviews )
      57
      16
      9
      4
      12

      Write a Review

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