Appliances Repair Services Unlimited
-
715 Ratcliffe Ave
Richmond, VA 23222 - 804-651-7391
Hours
Chamber Rating
-
Laura Pope
Feb 7th, 2022 -
Stephen Sweet
Chad was great. Helped me diagnos the problem with my fridge over the phone and help with a temporary fix untill he was able to get the parts needed for the permanent fix. I would highly recommend them for anyone with an appliance repair need.
Jan 2nd, 2021 -
rob thomas
Aug 3rd, 2020 -
Zack Spaeth
Sent by our home warranty company for an oven that wasnt heating, diagnosed the problem within minutes of the visit. Tech went out immediately to get one part but realized it needed something else to work properly after another test. Returned a week later after the part came in and worked perfectly within minutes. Always arrived at the beginning of the estimated time period. Great customer service!
Jun 18th, 2020 -
Dave Pearson Photography
Simple review. They were nice on site which is why they got 2 stars instead of 1. They were sent by the home warranty company to fix the fridge. Diagnosed the issues and ordered parts. When the parts arrived, only did half the repair and said they would be back. That night the home warranty company closed the ticket. I told the company it had not been closed. They came back out, said they did not have the parts to fix... ordered parts again. When they finally came back out, did not work, the part did not fit... and so on. Honestly, I got tired of the incomplete work and decided to live with the small issue. Well, the small issue got bigger and decided to have it looked at again. This tech informed us that Appliance Service Unlimited had tried to install the wrong part, had installed it such that it would not work anyhow (it was a heater for the water line). As a result there was major condensation in the ice maker causing the metal components to corrode (which explained the rust trail coming from the dispenser unit) and had basically left the entire circuit beyond repair. To get it to function as designed a new door would be required and they can no longer be purchased... in other words, because they tried to force in a wrong part and had no clue how to make it work, they made our fridge ice and water dispenser worthless. I guess their plan was to beat us into living with a flaw and hoping we would go away. I hope the warranty company takes issue with their shoddy work.
Oct 10th, 2019
Contact Info
- 804-651-7391
Questions & Answers
Q What is the phone number for Appliances Repair Services Unlimited?
A The phone number for Appliances Repair Services Unlimited is: 804-651-7391.
Q Where is Appliances Repair Services Unlimited located?
A Appliances Repair Services Unlimited is located at 715 Ratcliffe Ave, Richmond, VA 23222
Q What days are Appliances Repair Services Unlimited open?
A Appliances Repair Services Unlimited is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Appliances Repair Services Unlimited rated?
A Appliances Repair Services Unlimited has a 3.1 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
Appliances Repair Services Unlimited
Overall Rating
Overall Rating
( 7 Reviews )Laura Pope on Google
Stephen Sweet on Google
Chad was great. Helped me diagnos the problem with my fridge over the phone and help with a temporary fix untill he was able to get the parts needed for the permanent fix. I would highly recommend them for anyone with an appliance repair need.
rob thomas on Google
Zack Spaeth on Google
Sent by our home warranty company for an oven that wasnt heating, diagnosed the problem within minutes of the visit. Tech went out immediately to get one part but realized it needed something else to work properly after another test. Returned a week later after the part came in and worked perfectly within minutes. Always arrived at the beginning of the estimated time period. Great customer service!
Dave Pearson Photography on Google
Simple review. They were nice on site which is why they got 2 stars instead of 1. They were sent by the home warranty company to fix the fridge. Diagnosed the issues and ordered parts. When the parts arrived, only did half the repair and said they would be back. That night the home warranty company closed the ticket. I told the company it had not been closed. They came back out, said they did not have the parts to fix... ordered parts again. When they finally came back out, did not work, the part did not fit... and so on. Honestly, I got tired of the incomplete work and decided to live with the small issue. Well, the small issue got bigger and decided to have it looked at again. This tech informed us that Appliance Service Unlimited had tried to install the wrong part, had installed it such that it would not work anyhow (it was a heater for the water line). As a result there was major condensation in the ice maker causing the metal components to corrode (which explained the rust trail coming from the dispenser unit) and had basically left the entire circuit beyond repair. To get it to function as designed a new door would be required and they can no longer be purchased... in other words, because they tried to force in a wrong part and had no clue how to make it work, they made our fridge ice and water dispenser worthless. I guess their plan was to beat us into living with a flaw and hoping we would go away. I hope the warranty company takes issue with their shoddy work.
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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