Zulma's Maid

So quick and helpful! Definitely using them again :) so friendly and easy setting up
Mar 28th, 2023

Apartment moving clean up service. Very punctual, professional and immaculate service. Hard working crew. Reasonable price, will use them again. Highly recommended Service: Moving-related cleaning
Aug 31st, 2022

Great cleaning services- theyre friendly, thorough and have good prices. Highly recommend. Service: General housekeeping
Aug 23rd, 2022

I love their service. They do weekly cleaning for me, Every time they do it was very detailing. Good people as well.
Aug 21st, 2022

*Edit* Even though it was not our responsibility to contact you about a missed scheduled cleaning, we reached out to you via the phone number from which you contacted us, there was no response for several days and there was no voice message about contacting the office because you were "out of the country". Once we left a review you contacted us and asked us to take down the review (2 months ago), but what you didn't do was try to reschedule or rectify the situation or even appologize. I stand by my comment that Zulmas Main blew us off because we made a report of damage. They did not contact us multiple times as claimed either. We had no contact from their office or a secretary at all, even though they set up the appointment that was missed. Thank you for the response however we have moved on to another cleaning company. We had a good experience with this company up until we found a damaged blind, see picture, string retied and blades of blind not straight. The owner "Giovani" emphatically denied the damage however we know the blind was not in this condition before the last cleaning. After discussion Giovani offered to replace the blind and came a few days later and replaced it. We thought this was great and nice he went out of his way to take care of it. Where things went wrong is the company did not show up for the next scheduled cleaning and is no longer replying to our texts. Essentially they are now totally incognito after replacing the damaged blind. As a previous reviewer reported this company blocked them and ignored them as well after an incident. This demostrates a lack of problem solving ability and lack of professionalisim. If Zulma's Maid no longer wants to clean our home, then why not just say so? Being ignored like this is very strange and not something we've expereienced, especially after the damaged blind was replaced. We're left scrambling to find a new service and left wondering why they won't reply, perhaps this review will let them know that simple communication and clarity goes a long way rather than blowing us off which is childish at best. Services: Deep clean, Standard cleaning
Aug 8th, 2022