HomeSquare USA

Ordered 3 Bowery Hill Blanket Racks and they sent me a cheaper version from (Powell) that I could have ordered from another web-site for much less then I paid for the Bowery Hill! False advertisement for sure. Will be returning ALL 3. Not happy at all.
Apr 5th, 2024

They were absolutely wonderful to work with. A great company!
Feb 21st, 2024

I would leave zero stars if that was an option. They promised my delivery on the 19th, pushed it back 3 times until I said no I need this immediately. When I threatened to leave a bad review, they cancelled my order all together after waiting almost a month after ordering. I should have listened to the hundreds of other horrible reviews! I thought ordering through Walmart would protect me but it did not. Buyers beware, this place is horrible!
Dec 22nd, 2023

The WORST company you can possibly order from. They sent us defective/broken dining room chairs - we paid $1,600 for a set of 4. I mean the WORST customer service for something at this price point that I have ever experienced. We tried to reach out multiple times and only received 1 response during those times that was totally insufficient. The rest of the times they ignored us. STAY AWAY - do NOT purchase anything from them.
Dec 17th, 2023

My daughter and her boyfriend ordered furniture from Home Square and it has been a purchase from hell. They purcahse a dresser which was delivered defective, they said they sent a new one. Never got it. We called asking where it was and they said it damaged during delivery. Two weeks went by and never received the dresser. We asked for a refund and never got our money. They told us to go through affirm because we utilized their payment options. We did! Affirm said it has to be done by Home Square. Affirm keeps trying to charge us for items that we haven't received. It's been over two months, we don't have the dresser nor the refund.
Aug 24th, 2023