FirstNet

Absolute trash phone service and customer support. Impossible to get a hold of an agent. I am convinced this company is nothing more than a ruse to get idiot first responders to sign up so as to feel more important. Not a single promise that has been fulfilled.
Apr 8th, 2024

Absolutely the worst customer service, company motto should be "F" the former police officers... Seriously unreal
Mar 24th, 2024

Poor customer service nonstop dropped calls. Delay on my Fire calls.
Nov 9th, 2023

I was assisted by Carlos and he helped me with everything I needed!
Sep 18th, 2023

I feel like I was scammed by FirstNet. A promise of a $65.00 bill has yet to be seen. The first bill (over $300) almost sent me into cardiac arrest! I have to call in about my bill on a monthly basis; this is so annoying. On top of that, the ATT store I was dealing with is incompetent. I wanted to buy phone outright, but of course they messed up the paperwork so I am being told that in order to drop from this disaster of a plan, I will owe ($2,000). And that's how they try to lock you in. The fact that they can get away with false advertisement for a government contract is crazy to me. Because I have been scammed, I am considering leaving ATT altogether, despite being a loyal customer for the past 10 years. It's not worth it anymore.
Mar 16th, 2023