Chamber of Commerce

      Crater Square

      ( 26 Reviews )

      Crater Square
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      8:30 AM - 5:30 PM
      Friday:
      8:30 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:30 PM
      Tuesday:
      8:30 AM - 5:30 PM
      Wednesday:
      8:30 AM - 5:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.5 - (26 reviews)
      10
      0
      0
      0
      16
      Read Our 26 Reviews

      Chamber Rating

      Verified Member
      2.5 - (26 reviews)
      10
      0
      0
      0
      16
      › ‹
      • Taneisha Flowers

        Very prompt and professional staff! Answered all my questions and concerns in a timely and knowledgeable manner!
        Nov 2nd, 2023

      • Jevon Pegram

        Parking is terrible for tenants and none for guest,maintenance is horrible and be sure you lockup anything of value. New owners now, but same old problems. Kitchen sick been broken for almost two months, but got a nerve to keep going up on rent. More things are wrong.......Roof leaking,wall has water damage,front door damage,etc.....
        Oct 1st, 2023

      • Tiffany T

        I have been here since 2/1/2023 and the ladies in the office has been NOTHING but kind ; Maintenance request gets fulfilled FAST and the Manager Denise Goss has a heart of gold ! Even if shes busy shell stop what shes doing to hear your concerns. Lakesha is wonderful as well she follows up with the maintenance request and keeps you updated. Its quiet in my building , everyone speaks to each other its really nice and they also renovated !! The renovation looks amazing !! King bedroom is HUDGE with a walk in closet !! Thank you all for accepting me when no one else would
        Jul 21st, 2023

      • Mocha Sanchez

        The absolute worst living experience I've ever had! The rental lady is a complete nightmare and lacks common courtesy, customer service, and a compassion for the community that she services. She is rude, curt, unapproachable, and off-putting whenever she does respond. The issues are nonstop here - roaches galore, mold, cabinets falling apart, the outside area is always dirty, you name it! Latesha, the other lady in the office, is sweet as pie and is always left trying to pick up the pieces and apologizing for her boss. I've had confrontations with the rental lady wherein I had to record her being verbally aggressive and condescending just by me inquiring on statuses of issues that had not been fixed in a timely manner (almost a year). Issues had gotten so bad that in order to get some resolve, I had to reach out to upper management. It was only then that someone addressed my concerns. The crime rate is growing out of control as well. Although this is not directly related to the property, it still makes you feel unsafe to be there. I would advise anyone thinking about coming here to think twice and weigh your options as it not just one person (myself) with an awful experience here. Latesha deserves all the accolades!
        Mar 23rd, 2024

      • Gabriella Murray

        Excellent staff thats works with you
        Jan 8th, 2023

      Read Our 26 Reviews

      About
      Crater Square

      Conveniently located to I-95, Crater Square Apartments and Townhomes are close to shopping, restaurants and entertainment in Old Town Petersburg and Southpark Mall. Select from one of our several floor plans. Our two-story Townhomes come with private patios. Choose up-graded finishes, that include LED lighting and luxury plank flooring.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for Crater Square?

      A The phone number for Crater Square is: (804) 733-6298.

      Q Where is Crater Square located?

      A Crater Square is located at 1025 S. Crater Rd. #13A, Petersburg, Virginia 23805

      Q What is the internet address for Crater Square?

      A The website (URL) for Crater Square is: https://cratersquareapartments.com/?utm_source=yext%20-%20entrataseo&utm_medium=referral&utm_campaign=directories&utm_content=website%20click

      Q What days are Crater Square open?

      A Crater Square is open:
      Thursday: 8:30 AM - 5:30 PM
      Friday: 8:30 AM - 5:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:30 AM - 5:30 PM
      Tuesday: 8:30 AM - 5:30 PM
      Wednesday: 8:30 AM - 5:30 PM

      Q How is Crater Square rated?

      A Crater Square has a 2.5 Star Rating from 26 reviewers.

      Hours

      Thursday:
      8:30 AM - 5:30 PM
      Friday:
      8:30 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:30 PM
      Tuesday:
      8:30 AM - 5:30 PM
      Wednesday:
      8:30 AM - 5:30 PM

      Ratings and Reviews
      Crater Square

      Overall Rating

      Overall Rating
      ( 26 Reviews )
      10
      0
      0
      0
      16
      Write a Review

      Taneisha Flowers on Google

      image Very prompt and professional staff! Answered all my questions and concerns in a timely and knowledgeable manner!

      Business Response on Google Oct 14th, 2023
      We're thrilled to hear that you found our staff prompt and professional. It's our priority to ensure all your questions and concerns are addressed in a timely manner. Thank you for your positive feedback!

      Jevon Pegram on Google

      image Parking is terrible for tenants and none for guest,maintenance is horrible and be sure you lockup anything of value. New owners now, but same old problems. Kitchen sick been broken for almost two months, but got a nerve to keep going up on rent. More things are wrong.......Roof leaking,wall has water damage,front door damage,etc.....

      Business Response on Google Sep 28th, 2023
      We're truly sorry to hear about the issues you've been experiencing. Your feedback is crucial for us to improve our services. We understand your concerns about parking, maintenance, and the condition of your unit. We assure you that we are working diligently to address these issues. We appreciate your patience and understanding.

      Tiffany T on Google

      image I have been here since 2/1/2023 and the ladies in the office has been NOTHING but kind ; Maintenance request gets fulfilled FAST and the Manager Denise Goss has a heart of gold ! Even if shes busy shell stop what shes doing to hear your concerns. Lakesha is wonderful as well she follows up with the maintenance request and keeps you updated. Its quiet in my building , everyone speaks to each other its really nice and they also renovated !! The renovation looks amazing !! King bedroom is HUDGE with a walk in closet !! Thank you all for accepting me when no one else would

      Business Response on Google Jul 20th, 2023
      Thank you Tiffany for such a wonderful review. We are so happy to hear about how much you like Crater Square and how much our team members have been able to help you. We hope you have a wonderful day.

      Mocha Sanchez on Google

      image The absolute worst living experience I've ever had! The rental lady is a complete nightmare and lacks common courtesy, customer service, and a compassion for the community that she services. She is rude, curt, unapproachable, and off-putting whenever she does respond. The issues are nonstop here - roaches galore, mold, cabinets falling apart, the outside area is always dirty, you name it! Latesha, the other lady in the office, is sweet as pie and is always left trying to pick up the pieces and apologizing for her boss. I've had confrontations with the rental lady wherein I had to record her being verbally aggressive and condescending just by me inquiring on statuses of issues that had not been fixed in a timely manner (almost a year). Issues had gotten so bad that in order to get some resolve, I had to reach out to upper management. It was only then that someone addressed my concerns. The crime rate is growing out of control as well. Although this is not directly related to the property, it still makes you feel unsafe to be there. I would advise anyone thinking about coming here to think twice and weigh your options as it not just one person (myself) with an awful experience here. Latesha deserves all the accolades!

      Business Response on Google Mar 24th, 2024
      We're truly sorry to hear about your negative experience. We strive to provide a comfortable and safe living environment for all our residents, and it's clear we fell short in your case. We take your feedback seriously and will use it to improve our services and address the issues you've mentioned. We appreciate your kind words about Latesha and will make sure to pass them along. Thank you for taking the time to share your experience.

      Gabriella Murray on Google

      image Excellent staff thats works with you

      Business Response on Google Mar 24th, 2023
      Thank you Gabriella for the 5 star review! We really appreciate you telling us how our team is doing.
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      Overall Rating

      Overall Rating
      ( 26 Reviews )
      10
      0
      0
      0
      16

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