Consulate Health Care of Norfolk

Im rating this skanky place a ZERO STARS. cockaroach infested, and THIS IS NOT I REPEAT NOT a skilled nursing facility! They left my sister on the floor, because she fell and NO ONE was there to watch her because no one wants to work there. Its filthy. ONLY 1 RN and 1CNA, and it took 65 stitches to put my sisters ear back together and now because they didnt take care of her shes on comfort care only so Im going to lose my sister! Get a lawyer I hear everybody has a suit against them !!! And theyre changing their name again because of all the law suits!
Mar 9th, 2024

The Restorative team (Rehab) is absolutely amazing. When I first entered the facility, I was confined to a wheelchair due to a nervous breakdown that affect my ability to ambulate. The restorative (therapy) team picked me up and I am now able to walk without my rollator both inside and outside of the facility. They taught me trust my mind again and it has been a difficult but amazing journey and I couldn't or wouldn't be here without this amazing restorative team! Thanks Amanda and Dr. G! I am forever thankful!!!
Feb 28th, 2024

The Therapy Team at CHC is made up of a Great Group of Knowledgeable Caring Professionals. I have seen them find ways to motivate patients to participate in their therapies that other wise they just wanted to sit in their rooms. The Team finds ways to make the Therapies effective, fun and engaging. Patients have a sense of accomplishment after regaining their lost abilities. In the 2+ years of post Stroke Recovery I have regained full use of my Left Arm and most of my Left Leg. I have many people in the Therapy Department to Thank for this. PT - Amanda for Stroke Recovery for my Left Arm & Leg and for the ability to use a Walker. OT - Tracy for continuing Stroke Recovery for my Left Arm. RT - Debbie for continuing Stroke Recovery for my Left Arm & Leg. Therapy Department Head - Mr. T for helping me to be able to walk with a Cane and to be able to use stairs again. PT - Maureen for using ESTIM to help me regain the use of my Left Leg Hamstring. OT - Caitlyn for Post Left Shoulder Replacement Recovery. ST - Becca for assistance with swallowing issues. All of these Wonderful People I Credit in aiding me on my journey to Recovery and for this I will always be thankful.
Mar 28th, 2024

Feb 7th, 2024

Please please please. Whatever you do if you value you life of yours or a love one by God DO NOT GO THERE PLEASE!!! This place do not deserve a star at all. I sent there after a month in the hospital and I'm just 3days I was worse off. I ended up with a infection that I got rid of before going there. Staff was unprofessional, rude and do not care at all. I sat in my own waste for hours and was helped by my roomate. If it wasn't for her I would been way worse off. They also with held medical records and my pain medication. Also kept giving me my insomnia medication so I would stay sedated. Please just don't go you will definitely be better off at home or finding some where else
Oct 17th, 2023