AAA Norfolk Insurance and Member Services

Do not trust AAA they are not reliable Biggest joke we called at 9:10 pm they told us they would be here in 45 mins and havent seen and one can not get a hold of the to tow truck company or any updates of where they are and its 11:51.they keep transferring us and are no real help. We keep calling and they cannot give updates or held. We are stranded with no and we pay for this services its a joke
Mar 29th, 2024

Mary S. was very nice. Quick service within 15mins we were out . Went there for international driver license, got there right at 9am lots of employees.
Mar 19th, 2024

Terrific!
Oct 21st, 2023

Rotten service. Three times I called to have my car towed and the driver gave an eta but never followed up or towed. City had my car towed and tripple AAA says they might reimburse me. Sloppy and not going to pay for the false sense of security.
Aug 31st, 2023

What I went there for was accomplished, but unfortunately the staff member who was helping me was rather disagreeable and cross at the world. Unfriendly
Aug 19th, 2023