Midlothian Optometric Center

I came to this place and was totally disgusted by the doctors behavior she was mad because before entering the exam room I answered my phone it was a doctor telling me important information about my fathers up coming surgery she went off screaming get off the phone like I was her child.I told her this call was very important I dont care so I told the doctor can I call them back and hung up I told this big and talk masculine doctor that she was very rude and she said I was late and holding up her customers and talking all over me. So finally I asked so do you want me to leave so goes no you are here now. So now you get calm. So I told her I was leaving and have a nice day Im canceling my son appointment shes trash
Aug 17th, 2023

Dr Alsop and her team are excellent. 6th eye doctor Ive been to and this experience has been the best in terms of transparency, time taken to explain my exam findings, and overall patient care
Oct 4th, 2022

Straightforward services, and Dr. Alsop is awesome. She is a cool person, knows what she's doing, and it's always easy to go in and get my eye checkups/contacts/glasses Rxs. Friendly office staff as well.
Sep 29th, 2022

I really recommend Midlothian Optometric Center; they don't waste your time and answer all questions. They accept Anthem HealthKeepers Plus but are not the best deal if you're trying to pay out of pocket (OOP). This can be different if your insurance is more flexible with what they'll cover. Exam: Took about 45 minutes, probably because I ask a lot of questions. Dr. Alsop is very thorough and makes sure to answer all questions and explains them well enough for anyone to understand. Eyeglasses: The in-house optician is really high energy and very sales-oriented. Not sure if they still have the same optician. Frame selection was primarily from that one big eyewear company, and the prices were standard for the industry. They do offer eyewear that is covered completely by Anthem HealthKeepers Plus, but they're going to use standard plastic lenses. Not the office's fault, just what my insurance covered. Take good care of them if you go with standard plastic for adults; they can scratch easily. Summary: The doctor is excellent, and they have a selection of nice frames to choose from if you can afford them or have more flexible options with your individual insurance plan. I personally just browsed the frames, took pictures of the one I wanted, ordered it online, and had the lenses created at Walmart Vision. While not covered by my insurance, it still got me the frames I wanted with lenses I knew would hold up to my life without scratching. Midlothian Optometric can make the same thing, maybe even better, but it just boiled down to the difference in cost for me.
Jan 23rd, 2024

This was undoubtedly the most unpleasant experience I've ever encountered during a doctor's appointment. As I entered the office, I was taken aback by the presence of an unexpectedly large dog with no prior warning. Following my examination, I requested my pupil distance information to explore other options. To my surprise, the doctor informed me that they do not provide this information. The situation escalated when discussing my prescription with the optician, who became increasingly confrontational and raised her voice before eventually providing me with the prescription. My confidence in their services was shaken, leading me to pay out of pocket for another eye exam elsewhere, which yielded a different prescription. I am uncertain whether this discrepancy was deliberate, possibly due to my decision not to make a purchase there. Nevertheless, I have no intention of returning to this establishment, and I would strongly advise against it to anyone, even my worst enemy. I urge you to steer clear of this place. On a positive note, Americas Best readily provided me with both my prescription and pupil distance information without any issues!
Jan 18th, 2024