Shane's Local Auto Repair

Horrible customer service, I called and they did not seem to care to talk. Very rude and lied and said they do no inspections.
Nov 29th, 2023

My man Sean gets it done, along with his coworker Brian! I am a one car family & needed my alternator replaced ASAP. This man is accommodating to my schedule, fairly priced to my budget & easy to talk to make it work. May the triune God bless them always. Service: Auto battery maintenance
Oct 20th, 2023

I've been going to Shane for years. He was usually great but over the last year he's gone downhill. I've paid for work that wasn't done and have seen many sketchy people hanging around with him now too. Sorry to say that I will not be going back ever. Be aware of items in your car.
Mar 28th, 2023

Ive been taking my cars to Shane for the past few years after reading the raving reviews on here. However, I called a couple of days ago to make an appointment for a few things (tire change, alignment, and oil change). When he answered, he was obviously annoyed and there was no greeting. He told me he couldnt balance tires. I said okay and asked if we can do an oil change. I let him know I had my own oil which seemed to bother him. He rudely said look, youre gonna have to find another shop. Im aware that some shops dont want you to bring your own parts/fluids, but being rude about it is unnecessary. Needless to say, Im going to find another shop as he suggested and Shane lost my wife and I (and whoever asks for recommendations) as customers. I decided to be fair and leave three stars for the work he has done in the past, but he has no customer skills.
Apr 11th, 2023

I purchased a 1989 Dodge Ram Charger with only 75K miles on the cheap ($450) at an auction in Charlottesville, only to discover that there was an intermittent electrical problem. I ended up having to have it towed from Charlottesville all the way to Lynchburg where I interacted with Shane and co. for the first time. Once I got the vehicle to Expert I knew I was dealing with another level of service and customer appreciation. They found the problem after having the vehicle 1 day, and gave me a rock bottom price to boot. I had it back within 2 days of my drop-off date, and it has been running like a champ ever since. In addition, I know just enough about cars to talk a bit of shop, but couldn't pass for a mechanic on even my best day. They explained things to me thoroughly, in a fashion I could understand, and (particularly because of the price), I never felt as if I was being taken. They made a believer out of me and I recently took my Ford Taurus there to have some work done on a cracked rim. Again, super speedy service, low prices, and thorough and friendly explanation. They never made me feel like I was inconveniencing them like so many shops you go to. I plan to take all of my 3 vehicles there for as long as I live in Lynchburg!
Feb 25th, 2023