The Children's Place Outlet

Had to give 1 star because there isn't an option for no star. Wanted to exchange an item and requested the lady store manager to use the credit card in file. She refused and wouldn't help out. Terrible customer care policy, wouldn't recommend.
May 31st, 2023

We had a great visit today to this store. The staff were very helpful and offered us a great discount. I highly recommend this place for small children!
Jan 10th, 2022

Worst customer service ever I have been here 4 times and each time it was a horrible experience gradually increasing their hostility towards all customers coming in. The staff seriously needs to learn how to treat customers or needs to be replaced
Dec 17th, 2021

Im grateful for the wonderful associates working behind the register and on the floor. When I needed some last minute uniform pants for my toddler,, they came through in a pinch and even helped me in placing an online order which I received days later. Tasha and the rest of the staff were accommodating and I received a bargain compared to buying the uniforms from the schools preferred vendor whom priced theirs more than double the price of Childrens place.
Aug 7th, 2021

Had a purchase of beach footwear for my child but it wasn't the right size so I stopped by the outlet at Leesburg premium location and the lady (named RABIA) who was I guess the manager in charge refused to take back the return even if I presented her with the receipt and the tag of the item, she was rude and arrogant and said no for the return just cause tag was not in the right place, I even asked for the exchange for one size bigger but I was denied, never expected this, even being a regular customer, I had multiple other purchases and this was the very first time I had such an experience... Even though I asked for an exchange for it she came with a straight 'NO' and an explanation saying we do not take any returns & exchange which was ridiculous, I would like to shops again at the outlet but if this is how they continue with the customer service, I don't think I would be going back again, this need to be changed!
Oct 31st, 2021