Hours

Sunday:
10:00 AM - 7:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Chamber Rating

Verified Member
4.2 - (568 reviews)
342
119
47
16
44
Read Our 568 Reviews

Chamber Rating

Verified Member
4.2 - (568 reviews)
342
119
47
16
44
  • Shelia Evans-Folley


    Apr 3rd, 2024

  • David C

    Great staff and was so helpful
    Mar 25th, 2024

  • James Cavet

    Went in today to return two items that I had purchased for my dog however my dog died before I got to use them. The manager on duty would not give me a refund or even a store credit since I didn't have my receipt. To quote him" You could put them on Facebook MarketPlace to sell" I will just go to PetSmart for any future pet needs. I would have put a zero rating but one was as low as I could post.
    Mar 21st, 2024

  • patricia mwila

    The ONLY reason I took my dog here was because of Dr. Zoghby's awesome care when I was suddenly responsible for an elderly dog hours previous to my first visit. Today, it was Dr. Germane working instead... Whomp, whomp! Very peculiar affect...Crude and bizarre which coincides with her personal regimen.
    Mar 2nd, 2024

  • E Bradby

    I would never go back to this Petco for grooming services again! I would have rather them tell me they didnt want to do the service for my dog then to have him look like this! Its not like they dont over look your pet before service to not know what they are about to deal with not to mention hes small and is still a puppy I got the run around about blades and this and that , that has to be used when shaving your pup but yet there was no issue sending him out looking like he was apart of a circus you shaved his body and didnt even have the common decency to at least give him a bath an gave him back to me as is with hair falling all off of him my baby looks ridiculous then to tell me I need to go to a professional vet groomer so they would be able to groom him so what exactly is petco then?? Because i clearly signed paper work stating that if he was to get cut during service that yall had permission to take him over to yall on-site vet worse experience dont bring your fur baby here! I got him home gave him a bath clipped him down not much because I dont know what Im doing but thats all they had to do instead of give me some crazy story then gonna recommend me to go go another groomer and offer me to come back after he goes elsewhere I wish I thought never again !
    Mar 24th, 2024

Read Our 568 Reviews

About
Petco

Visit your Henrico Pet Store located at 1520 N Parham Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Contact Info

Brands

  • Petco

Questions & Answers

Q What is the phone number for Petco?

A The phone number for Petco is: (804) 591-4049.


Q Where is Petco located?

A Petco is located at 1520 N Parham Rd, Henrico, Virginia 23229


Q What is the internet address for Petco?

A The website (URL) for Petco is: https://stores.petco.com/va/henrico/pet-supplies-henrico-va-3820.html


Q What days are Petco open?

A Petco is open:
Sunday: 10:00 AM - 7:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM


Q How is Petco rated?

A Petco has a 4.2 Star Rating from 568 reviewers.

Hours

Sunday:
10:00 AM - 7:00 PM
Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 8:00 PM

Ratings and Reviews
Petco

Overall Rating

Overall Rating
( 568 Reviews )
342
119
47
16
44
Write a Review

Shelia Evans-Folley on Google

image

Business Response on Google Apr 3rd, 2024
Hi Shelia. We appreciate your 3-star review. We're always looking for ways to enhance our service, and your input is valuable to us. We hope to see you again soon!

David C on Google

image Great staff and was so helpful

Business Response on Google Mar 21st, 2024
Hi David. Thank you for your kind words about our staff! We're thrilled to hear that they made a positive impression on you. We hope to see you again soon!

James Cavet on Google

image Went in today to return two items that I had purchased for my dog however my dog died before I got to use them. The manager on duty would not give me a refund or even a store credit since I didn't have my receipt. To quote him" You could put them on Facebook MarketPlace to sell" I will just go to PetSmart for any future pet needs. I would have put a zero rating but one was as low as I could post.

Business Response on Google Mar 21st, 2024
Thank you for taking the time to leave a review, James Cavet. We value your feedback and apologize if we didn't meet your expectations. If there's anything specific we can do to improve, please let us know.

patricia mwila on Google

image The ONLY reason I took my dog here was because of Dr. Zoghby's awesome care when I was suddenly responsible for an elderly dog hours previous to my first visit. Today, it was Dr. Germane working instead... Whomp, whomp! Very peculiar affect...Crude and bizarre which coincides with her personal regimen.

Business Response on Google Feb 17th, 2024
Hi Patricia. We apologize for the disappointment you experienced. Your feedback serves as a valuable tool for us to assess and enhance our service standards, and we will be sure to address this with our team. Thank you!

E Bradby on Google

image I would never go back to this Petco for grooming services again! I would have rather them tell me they didnt want to do the service for my dog then to have him look like this! Its not like they dont over look your pet before service to not know what they are about to deal with not to mention hes small and is still a puppy I got the run around about blades and this and that , that has to be used when shaving your pup but yet there was no issue sending him out looking like he was apart of a circus you shaved his body and didnt even have the common decency to at least give him a bath an gave him back to me as is with hair falling all off of him my baby looks ridiculous then to tell me I need to go to a professional vet groomer so they would be able to groom him so what exactly is petco then?? Because i clearly signed paper work stating that if he was to get cut during service that yall had permission to take him over to yall on-site vet worse experience dont bring your fur baby here! I got him home gave him a bath clipped him down not much because I dont know what Im doing but thats all they had to do instead of give me some crazy story then gonna recommend me to go go another groomer and offer me to come back after he goes elsewhere I wish I thought never again !

Business Response on Google Mar 21st, 2024
Hello E Bradby. Thank you for sharing your concerns about your pet's unsatisfactory grooming session. We apologize for any inconvenience caused, and we will share this review with our team.

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Overall Rating

Overall Rating
( 568 Reviews )
342
119
47
16
44

Write a Review

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