Gloucester Refuse LLC
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2961 George Washington Memorial Hwy
Hayes, VA 23072 - 804-642-5005
Hours
Chamber Rating
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Amber Bonevich
Since they have taken over our trash service they have been nothing but wonderful! Amazing customer service and service is consistent and timely couldn't ask for more!
Apr 4th, 2024 -
Brittany Via
I have had no issues with billing, no trash is left behind and customer service is outstanding!
Apr 3rd, 2024 -
Gail Brunjes
Gloucester Refuse is a fantastic company! In our neighborhood, they always pick up our trash on time, if not earlier. They are incredibly neat and never leave a mess behind. The drivers are polite, friendly, and very personable. I highly recommend Gloucester Refuse to anyone in need of trash service.
Apr 1st, 2024 -
Aaron Gray
Not a good experience at all! My complaint was that their billing has a definite problem. The last bill I received was in October 2023yesterday I received a very threatening bill saying it had been sent to a collection service. I immediately the next morning went to discuss the problem and pay whatever I owed. As I asked the owner what this was about..he says oh just ignore it..I cant ignore a collection notification!!! So basically it seems as if they like to put out a scare tactic to their customers when the problem lies with the company. The female employee also became very indignant with her snarl and yelling back at me. First you guys need to engage on perhaps some customer service techniques and not yell at over a twenty year customer..yes, I was mad and raised my voice as well..they also said they put stickers on my trash can to make me aware of my accountthat was a total lie, Ive never found anything on my garbage can. My solution to them is why didnt you atleast write me a letter to make me aware of the problem in lieu of the way you treated me todayNO..I do not recommend doing business with these people
Mar 31st, 2024 -
Casey Nortness
Since Gloucester Refuse has replaced B&S they've been amazing. They always pick up on time and their customer service is top notch, they're polite and helpful and answer any questions you have. The service itself is so much better in general, they're perfect now, I wouldn't change companies for anything now.
Mar 14th, 2024
Contact Info
- 804-642-5005
Questions & Answers
Q What is the phone number for Gloucester Refuse LLC?
A The phone number for Gloucester Refuse LLC is: 804-642-5005.
Q Where is Gloucester Refuse LLC located?
A Gloucester Refuse LLC is located at 2961 George Washington Memorial Hwy, Hayes, VA 23072
Q What is the internet address for Gloucester Refuse LLC?
A The website (URL) for Gloucester Refuse LLC is: https://www.gloucesterrefuse.com/
Q What days are Gloucester Refuse LLC open?
A Gloucester Refuse LLC is open:
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 7:00 PM
Q How is Gloucester Refuse LLC rated?
A Gloucester Refuse LLC has a 4.8 Star Rating from 17 reviewers.
Hours
Ratings and Reviews
Gloucester Refuse LLC
Overall Rating
Overall Rating
( 17 Reviews )Amber Bonevich on Google
Since they have taken over our trash service they have been nothing but wonderful! Amazing customer service and service is consistent and timely couldn't ask for more!
Brittany Via on Google
I have had no issues with billing, no trash is left behind and customer service is outstanding!
Gail Brunjes on Google
Gloucester Refuse is a fantastic company! In our neighborhood, they always pick up our trash on time, if not earlier. They are incredibly neat and never leave a mess behind. The drivers are polite, friendly, and very personable. I highly recommend Gloucester Refuse to anyone in need of trash service.
Aaron Gray on Google
Not a good experience at all! My complaint was that their billing has a definite problem. The last bill I received was in October 2023yesterday I received a very threatening bill saying it had been sent to a collection service. I immediately the next morning went to discuss the problem and pay whatever I owed. As I asked the owner what this was about..he says oh just ignore it..I cant ignore a collection notification!!! So basically it seems as if they like to put out a scare tactic to their customers when the problem lies with the company. The female employee also became very indignant with her snarl and yelling back at me. First you guys need to engage on perhaps some customer service techniques and not yell at over a twenty year customer..yes, I was mad and raised my voice as well..they also said they put stickers on my trash can to make me aware of my accountthat was a total lie, Ive never found anything on my garbage can. My solution to them is why didnt you atleast write me a letter to make me aware of the problem in lieu of the way you treated me todayNO..I do not recommend doing business with these people
Casey Nortness on Google
Since Gloucester Refuse has replaced B&S they've been amazing. They always pick up on time and their customer service is top notch, they're polite and helpful and answer any questions you have. The service itself is so much better in general, they're perfect now, I wouldn't change companies for anything now.