Sleep Number

I attempted to contact this store and they would not pick up or return messages. I would not recommend spending your hard earned money here based on their subpar customer service.
Sep 15th, 2022

Nice sell people. Great bed. there not cheap but worth it.
Oct 28th, 2021

My husband and I were just in the area for the weekend and decided to stop by to test out the beds. Eric was phenomenal! He took his time explaining every function, provided his personal experience and was very honest. He even followed up weeks later to make sure we were set up correctly. I would advise anyone who is interested to go to the harrisonburg location and ask for Eric!
Dec 7th, 2020

If you plan to purchase anything from this location or sleep number in general make sure you ask every question, read everything they give you, and verify with them. I purchased a mattress with a adjustable base and mattress protector in March 2022. Its basically a glorified over priced air mattress. After my 30 day trail I called to return. I was then informed by sleep number customer service that the adjustable base is non-returnable. There would also be a $250 restocking fee for the mattress. I received free delivery and setup. I was never informed of the base not being returnable. I was able to get sleep number to take both the mattress and base back. I still owe $500 for restocking. I never received a mattress protector, it was marked as picked up in store. At the end of the day, when the products are returned, they are not donated. The mattresses are burned. I will never recommend any friends, family, or acquaintances to SleepNumber:
May 8th, 2022

Sales people at the store were good. But the delivery is big mess . The delivery Appointment cancel 2 times with out a notice.
Aug 24th, 2020