BJ's Tire Center

Came in for tire rotation, and Josh was great! Ill ask for him every time I come here! Couldnt of Had a better experience , give my man a raise!
Oct 16th, 2022

I always get my tires done at BJ's. So I called yesterday (Friday) to make an appointment. Mind you I did not ask if they had an appointment for today (Saturday). I was just waiting to hear what they have available. So the guy tells me oh we can take you tomorrow (on Saturday) at 12pm. So I'm like tomorrow at 12 ok I'll take it. I come no one even greets me, two workers were in the waiting area. They both just walked into the bay area where they fix cars. So another lady walks in and waits for a little bit. No workers come back out until she calls out in the bay area. They couldn't find my appointment. They need to work on communication. This the first time it's happened, but poor customer service is not okay. I wouldn't have been as upset if someone would have greeted me and at least apologized for the mistake on the appointment.
Sep 28th, 2022

Aug 18th, 2022

Spent 30 minutes waiting in the tire shop and no one ever came to help me. Even after looking at me several times through the window. They saw I was there waiting.
Jan 22nd, 2022

Jan 15th, 2021