OneMain Financial

Very professional and friendly experience.
Dec 24th, 2023

Customer service as always was great!
Dec 21st, 2023

Erica was wonderful! She made my experience go smoothly.
Jun 12th, 2023

Back in 2021 I used One Main to consolidate some debt as I was wanting to get engaged to my now wife. I paid over $4,000 in lump sum to close this account. Fast forward to May 2023, and I see on my credit report there is a balance of $178 still remaining. How could this happen? I thought. I had consolidated that debt with another company and the pay off was arranged without my involvement, why would this account still be open? I spoke to 4 people at One Main, two consultants, Erika and Quinton, who asked me to reach out to the main 1-800 number. After doing so I was transferred back to the branch and spoke to the manager, I believe her name was Elizabeth. After all employees confirmed that would indeed be strange that the payoff amount given wasnt equal to the large lump sum deposit, and that they understood my frustration. They took no responsibility for what was an obvious clerical error on their part. I was now responsible for $178 on an account I assumed closed nearly 2 years ago. Turns out, even doing the right thing, and getting your payments made (by whatever means) is not enough, I was even told that getting closing documents was hit or miss after I finally accepted defeat and paid the balance that was remaining aka manifested. Bottom line: dont be me from 2 years ago. Save your money, make smarter decisions, these people do not care about your situation and will deflect any responsibility back on you.
May 15th, 2023

Mar 6th, 2023