Keen's Towing & Hauling LLC ( Roadside Repair)

Jerry From Keen's towing was not just extremely prompt he kept me updated on his arrival and was quick to respond. He was also unbelievable helpful and professional. I would recommend Keen's in a heartbeat to anyone in the area needing a tow. A+ service all the way around. It won't let me review twice But Jason from Keens is also amazing. Prompt helpful and keeps you up to date. This is hands down the best towing co pany around and I'll continue to use them as long as I can
Mar 19th, 2024

They never showed up or called me to update. State Farm said that they were updated that the service had been complete but I was watching the car and no one had ever showed up. Dont know if this is an issue with Keens not getting the information or if Keens is just ignoring certain customers, considering Ravyn had the same problem as me. On the other note the replies to negative reviews on here are extremely unprofessional.
Mar 13th, 2024

I filed a claim with my insurance to get my car towed and they were the service provider chosen. I waited 4 hours for my car to get towed and they never once came to pick it up. I called several times over the duration of those hours and did not get to talk to anybody the whole time. They ended up reassigning the service to someone else. Very poor customer service. The least they could do is call and let us know they wouldn't or couldn't do it.
Mar 9th, 2024

Excellent!He updated us on his arrival! He was a great conversationalist indeed; the ride from Hanover, Virginia to Hyattsville, Maryland was NOT a long, boring, quiet trip. My King enjoyed talking to him and sharing stories, while I slept like a big baby.
Jan 30th, 2024

Hard working team with very positive attitude. Would recommend to anyone. Thanks again. Towboss
Dec 31st, 2023